Assistant Store Manager - Running Specialty Retail
About the Role
We are seeking an Assistant Store Manager to join our dynamic team in Abbotsford, British Columbia. This Assistant Store Manager remote position is perfect for individuals passionate about running and athletic gear. You will play a crucial role in managing the store's operations, ensuring that our customers receive exceptional service and support.
What You'll Do
- Assist the store manager in daily operations, including shipping and receiving, product research, and scheduled cleaning.
- Provide excellent customer service to every individual who walks through the door, helping them find the right running shoes and athletic gear.
- Lead by example, motivating the team to achieve sales goals and maintain high standards of store presentation.
- Train and mentor new staff members, ensuring they understand product knowledge and customer service expectations.
- Handle inventory management and assist in product ordering to meet customer demand.
Requirements
- Previous experience in retail, preferably in a management or supervisory role.
- Strong communication skills and a passion for customer service.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Knowledge of running products and athletic gear is a plus.
- Availability to work flexible hours, including weekends.
Nice to Have
- Experience with point-of-sale systems and inventory management software.
- Certifications related to retail management or customer service.
What We Offer
- Competitive hourly wage of $18.00 - $19.00 CAD.
- Opportunity to work in a supportive and energetic environment.
- Employee discounts on running shoes and athletic apparel.
- Training and development opportunities to enhance your career.
- Inclusive workplace that welcomes and encourages applications from individuals with disabilities.
This Assistant Store Manager position offers a competitive salary and the opportunity to lead a dynamic team in a popular retail environment. Ideal for those passionate about running.
Who Will Succeed Here
A strong understanding of retail management software such as Shopify or Lightspeed to efficiently handle inventory and sales tracking.
Demonstrates a proactive approach to customer service, with experience in resolving customer issues effectively while fostering a welcoming atmosphere in-store.
Possesses a passion for running and athletic gear, coupled with a customer-centric mindset, which drives the ability to connect with customers and provide tailored product recommendations.
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