Running Room09.03.26
AI SCORE 7.5

Assistant Store Manager - Running Specialty Retail

$18–$19/

About the Role

We are seeking an Assistant Store Manager to join our dynamic team in Abbotsford, British Columbia. This Assistant Store Manager remote position is perfect for individuals passionate about running and athletic gear. You will play a crucial role in managing the store's operations, ensuring that our customers receive exceptional service and support.

What You'll Do

  • Assist the store manager in daily operations, including shipping and receiving, product research, and scheduled cleaning.
  • Provide excellent customer service to every individual who walks through the door, helping them find the right running shoes and athletic gear.
  • Lead by example, motivating the team to achieve sales goals and maintain high standards of store presentation.
  • Train and mentor new staff members, ensuring they understand product knowledge and customer service expectations.
  • Handle inventory management and assist in product ordering to meet customer demand.

Requirements

  • Previous experience in retail, preferably in a management or supervisory role.
  • Strong communication skills and a passion for customer service.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Knowledge of running products and athletic gear is a plus.
  • Availability to work flexible hours, including weekends.

Nice to Have

  • Experience with point-of-sale systems and inventory management software.
  • Certifications related to retail management or customer service.

What We Offer

  • Competitive hourly wage of $18.00 - $19.00 CAD.
  • Opportunity to work in a supportive and energetic environment.
  • Employee discounts on running shoes and athletic apparel.
  • Training and development opportunities to enhance your career.
  • Inclusive workplace that welcomes and encourages applications from individuals with disabilities.
Why This Job7.5 of 10

This Assistant Store Manager position offers a competitive salary and the opportunity to lead a dynamic team in a popular retail environment. Ideal for those passionate about running.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

A strong understanding of retail management software such as Shopify or Lightspeed to efficiently handle inventory and sales tracking.

Demonstrates a proactive approach to customer service, with experience in resolving customer issues effectively while fostering a welcoming atmosphere in-store.

Possesses a passion for running and athletic gear, coupled with a customer-centric mindset, which drives the ability to connect with customers and provide tailored product recommendations.

Learning Resources

Customer Service Fundamentalscourse

Career Path

Assistant Store Manager - Running Specialty Retail(Now)Store Manager(1-2 years)District Manager or Regional Manager(3-5 years)

Market Overview

Market Size 2024
$600B
Annual Growth
10.5%
AI Adoption in Customer Service
75%
Investment in Customer Experience Tech
+30%
Labour Demand for Customer Service Roles
+15%
Avg Salary for Retail Managers
$50K

Skills & Requirements

Required
Customer ServiceRetail ManagementInventory Management
Growing in Demand
Data AnalysisEmotional IntelligenceDigital Communication Tools
Declining
Traditional Phone SupportBasic Cash Register Operations

Domain Trends

Rise of AI Chatbots
AI chatbots are being adopted by 60% of retail businesses to enhance customer interactions, reducing response time by 50%.
Omnichannel Customer Experience
80% of consumers expect a seamless experience across channels, pushing retailers to integrate online and offline services.
Personalization in Customer Service
70% of customers prefer personalized experiences, leading to a 20% increase in sales for retailers implementing tailored services.

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