Support Service Manager - Remote Opportunity

About the Role

We are seeking a Support Service Manager remote to join our team at Nexus Water Group. This role is vital in managing our administrative staff and ensuring the smooth operation of utility building maintenance. As a Support Service Manager remote, you will play a key role in delivering essential water and wastewater services to our communities.

What You'll Do

• Manage administrative staff, including training, supervision, and project assignments.
• Direct organization, assignment, priority, and completion of administrative projects.
• Ensure accurate processing and efficient flow of paperwork between departments.
• Oversee utility building maintenance and modifications.
• Ensure compliance with business insurance, renewals, and modifications.
• Develop, review, and update utility equipment rates.
• Budget and review vehicle fleet needs for the utility.
• Communicate effectively with senior management and other department managers.

Requirements

• At least four years of experience in a business office with supervisory responsibilities.
• Bachelor’s Degree in Business Administration, Communications, or related fields.
• Strong public relations skills and effective communication abilities.
• Well-organized, detail-oriented, and capable of managing multiple activities simultaneously.
• Proficient in Microsoft Office and Windows-based applications.
• Knowledge of wastewater and plumbing terms and general functions.

Nice to Have

• Experience in utility services or similar industries.
• Familiarity with compliance and regulatory requirements.

What We Offer

• Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays.
• Health and Wellness Benefits: Access to health, dental, prescription, and vision benefits from day one.
• Retirement Plan: 401K plan with employer contribution.
• Professional development opportunities through training and education allowance.
• Company-provided life insurance and Employee Assistance Program.