Senior Content Designer - Remote at Bitso

About the Role

We're hiring a Senior Content Designer to join our innovative team at Bitso. As a Senior Content Designer, you will craft clear, trustworthy, and empowering content that simplifies complex financial services in the investment ecosystem (crypto and stocks) and enables financial inclusion across Latin America. This is a fully remote position, allowing you to work from anywhere while contributing to a mission-driven organization.

What You'll Do

• Develop comprehensive content strategies for complex product areas and cross-product experiences.
• Define voice and tone guidelines for new product areas, features, and user scenarios.
• Write clear, concise, and empowering content that balances brand personality with usability and user needs.
• Adapt voice and tone strategically for different audiences across diverse markets.
• Collaborate closely with product designers, product managers, engineers, researchers, and data scientists.

Requirements

• 5 to 7 years of experience in content design, UX writing, or similar roles.
• Fluency in English and Spanish for effective collaboration.
• Proven experience creating content for regulated industries (fintech, financial services).
• Strong understanding of how to use data and metrics to inform content decisions.
• Exceptional portfolio showcasing strategic content work and measurable impact on user experience.

Nice to Have

• Experience with AI tools to enhance content creation and streamline workflows.
• Localization expertise across multiple Latin American markets.
• Knowledge of working with keys in Lokalise.

What We Offer

• Unlimited paid time off through our Me Time program.
• Remote-first work environment with flexible hours.
• Employee Stock Option program for long-term benefits.
• Premium health, dental, and life insurances in multiple countries.
• Monthly stipend for gym memberships, relaxation activities, and more.