Account Manager (French Speaking) - Hybrid Role

About the Role

We are seeking a talented Account Manager (French Speaking) to join our team at Cognism. In this hybrid role, you will work from our London office three days a week and have the flexibility to work remotely on other days. As an Account Manager, you will be responsible for managing a portfolio of customers, ensuring their success, and driving growth. This position offers a unique opportunity to make a significant impact in a fast-paced environment.

What You'll Do

• Own Customer Relationships - Manage a portfolio of customers across onboarding, retention, renewal, and expansion.
• Lead Commercial Onboarding - Align stakeholders on goals, success metrics, and early value to ensure strong adoption and fast time-to-value.
• Drive Adoption & Value - Run structured, outcome-led customer conversations that demonstrate ongoing impact and ROI.
• Manage Renewals Proactively - Own renewals end-to-end, identifying and mitigating risk early and positioning renewal as a non-event.
• Identify Expansion Opportunities - Spot and execute growth opportunities based on demonstrated value and clear business outcomes.
• Lead Commercial Negotiations - Own pricing, contracting, and negotiations in both French and English.
• Deliver Demos & Value Storytelling - Tailor product demonstrations and messaging to customer use cases and business priorities.
• Maintain Forecast Accuracy - Keep Salesforce forecasts, pipelines, and account data accurate and up to date.
• Collaborate Cross-Functionally - Work closely with Sales, Customer Success, and Enablement to deliver consistent, high-quality outcomes.

Requirements

• Fluency in French & English - Written and spoken proficiency in both languages is essential.
• Revenue Ownership & Performance - Proven experience meeting or exceeding revenue targets.
• Account Management Experience - Background managing an existing book of business.
• Strong Commercial Acumen - Confidence in renewals, expansion strategy, prioritisation, and negotiation.
• Customer-Centric Mindset - Value-led approach with a focus on long-term partnerships and outcomes.
• Operational Rigour - Highly organised, disciplined, and proactive with strong follow-through.
• Stakeholder Management - Comfortable influencing and aligning multiple stakeholders at different levels.

Nice to Have

• Experience in B2B SaaS environments.
• Familiarity with Salesforce or similar CRM tools.
• Strong analytical skills to assess customer needs and business opportunities.

What We Offer

• Competitive salary and performance-based bonuses.
• Flexible working arrangements with a hybrid model.
• Opportunities for professional development and career growth.
• A supportive and inclusive work environment.
• Health and wellness benefits.
• Regular team-building activities and celebrations.