Rinsed02.03.26
AI SCORE 8.5

Software Engineer - Support Tools for B2B SaaS

$160K–$180K/year

About the Role

We're hiring a Software Engineer to join our team at Rinsed, a fast-growing B2B SaaS company revolutionizing the car wash industry. As a Software Engineer focused on support tools, you'll play a crucial role in enhancing our software's usability and efficiency. This is a remote position, allowing you to work from anywhere in the United States while contributing to a dynamic and innovative team.

What You'll Do

  • Write efficient, clean, and well-tested code to improve our support tooling.
  • Collaborate closely with engineering and support teams to diagnose issues and implement solutions.
  • Document findings and communicate product changes effectively to stakeholders.
  • Analyze requirements and follow up with internal teams to ensure smooth operations.
  • Contribute to the overall improvement of Rinsed products through cross-functional collaboration.

Requirements

  • 3+ years of experience in software development, preferably in full-stack roles.
  • Familiarity with Ruby, Rails, Postgres, JavaScript, and RSpec or similar testing frameworks.
  • Proficient in SQL and experienced in working with mature SaaS products.
  • Strong understanding of CI/CD processes and software testing best practices.
  • Excellent communication skills and a proactive approach to problem-solving.

Nice to Have

  • Experience in a startup environment.
  • Knowledge of subscription-based business models.
  • Familiarity with agile methodologies.

What We Offer

  • Competitive salary ranging from $160,000 to $180,000 annually.
  • Incentive stock options as part of your compensation package.
  • Unlimited PTO and comprehensive health, dental, and vision insurance.
  • A collaborative and fun team environment that values diversity and inclusion.
  • Opportunities for professional growth and development.
Language Requirements
EnglishC1
BasicIntermediateAdvancedNative
Why This Job8.5 of 10

This remote Software Engineer position at Rinsed offers a competitive salary and the chance to work on innovative support tools in the B2B SaaS space.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Proficient in Ruby on Rails with a deep understanding of RESTful API design, as well as experience in writing comprehensive RSpec tests to ensure code quality and reliability.

Self-motivated and disciplined, thriving in a remote work environment by effectively managing time and prioritizing tasks to meet deadlines while collaborating asynchronously with cross-functional teams.

Analytical mindset with the ability to troubleshoot complex database queries in Postgres and optimize SQL performance, ensuring support tools are efficient and scalable.

Learning Resources

Ruby on Rails Guidesguide

Career Path

Software Engineer - Support Tools for B2B SaaS(Now)Software Engineer - Feature Development(1-2 years)Senior Software Engineer - Technical Lead(3-5 years)

Market Overview

Market Size 2024
$5.6B
Annual Growth
8.2%
AI Adoption in SaaS
45%
Investment in B2B SaaS
+30%
Labour Demand for Ruby Developers
+20%
Avg Salary for Ruby Software Engineers
$115K

Skills & Requirements

Required
RubyRailsPostgres
Growing in Demand
ElixirGraphQLDocker
Declining
jQueryAngularJS 1.x

Domain Trends

Rise of Microservices Architecture
Companies are increasingly adopting microservices, with 70% of organizations planning to transition from monolithic architectures by 2025.
Integration of AI in Support Tools
AI-driven support tools are expected to reduce response times by 50%, with 60% of B2B SaaS companies investing in AI capabilities by 2024.
Focus on DevOps Practices
The adoption of CI/CD practices is growing, with 75% of companies indicating improved deployment frequency and reduced lead time for changes.

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