Remote Senior Digital Program Manager - ECommerce & CRM Focus

About the Role

We are seeking a Remote Senior Digital Program Manager to lead our digital transformation initiatives across various sectors, particularly in ECommerce and CRM. As a key player in our team, you will drive strategic projects that enhance client engagement and optimize marketing automation processes. This role is perfect for someone who thrives in a dynamic environment and is passionate about leveraging technology to improve business outcomes.

What You'll Do

• Lead cross-functional teams to implement digital programs that align with business objectives.
• Manage stakeholder engagement and ensure effective communication throughout project lifecycles.
• Utilize your expertise in ECommerce and CRM to enhance client relationships and drive product-led growth.
• Oversee the integration of marketing automation tools and ERP systems to streamline operations.
• Analyze data and metrics to inform strategic decisions and improve program performance.

Requirements

• 5+ years of experience in digital program management, with a focus on ECommerce and CRM.
• Proven track record of managing complex projects and leading cross-functional teams.
• Strong understanding of digital marketing strategies and tools, including marketing automation and data analytics.
• Experience with Agile and Waterfall methodologies.
• Excellent communication and leadership skills, with the ability to engage stakeholders effectively.

Nice to Have

• Certification in PgMP or PMP.
• Familiarity with AWS, SQL, and data engineering principles.
• Experience in digital fundraising and campaign management.

What We Offer

• Elective benefits tailored to your location.
• Career growth opportunities with leadership and professional development programs.
• Well-being programs addressing financial, physical, and mental health.
• Commitment to Diversity, Equity & Inclusion with opportunities for participation.
• Global networking opportunities through onboarding and community activities.