Remote Legal Assistant & Receptionist for U.S. Law Firm

About the Role

Veta Virtual is seeking a talented Remote Legal Assistant & Receptionist to join our dynamic team. As a key member of our U.S.-based law firm specializing in consumer bankruptcy and debt relief solutions, you will play a vital role in helping clients navigate their financial challenges. This position offers the flexibility of working remotely, allowing you to contribute to our mission of providing exceptional legal support while maintaining a healthy work-life balance.

What You'll Do

• Handle inbound calls and assess potential clients’ financial situations.
• Explain the firm’s services and guide prospects toward signing with the firm.
• Follow up with warm leads to ensure motivated prospects do not fall through the cracks.
• Conduct structured intake conversations to assess bankruptcy eligibility.
• Convert qualified prospects into signed clients during the initial call.
• Schedule consultations and coordinate with the attorney.
• Document all conversations accurately in the firm’s systems.
• Maintain urgency to reduce intake delay and prevent lead loss.
• Collaborate with the internal team to improve conversion performance.

Requirements

• 2+ years of experience in legal intake, sales, or high-volume phone-based roles.
• Strong preference for candidates with bankruptcy law experience.
• Proven ability to handle inbound calls and guide prospects effectively.
• Strong verbal communication skills and professional phone presence.
• Ability to build trust quickly with individuals facing financial distress.
• Experience with structured follow-ups and nurturing warm leads.
• Comfortable in a performance-driven environment focused on client acquisition.
• Highly organized with strong attention to detail.
• Reliable internet connection and professional remote work setup.
• Experience with VoIP systems is a plus.

Nice to Have

• Experience in a remote work environment.
• Familiarity with legal software and case management tools.
• Knowledge of customer relationship management (CRM) systems.

What We Offer

• Competitive compensation in USD per month, based on experience.
• Paid time off + U.S. national holidays off.
• Fully remote role — work from anywhere with a professional home setup.
• Opportunity to grow within legal intake and client acquisition.
• A supportive and structured work environment.