Program Manager - Brand Licensing for Telecom (Remote)

About the Role

We are seeking a Program Manager - Brand Licensing to join our team at Opensignal. This is a remote position where you will play a crucial role in supporting and scaling our Brand Licensing program across Europe. As a Program Manager, you will be the main point of contact for customers licensing award and performance data, helping them translate insights into impactful marketing activations that highlight their network achievements. If you enjoy managing complex programs and building strong client relationships, this role offers the opportunity to make a meaningful impact.

What You'll Do

• Serve as the primary liaison for EMEA customers’ brand licensing reports and awards; guide clients through onboarding, delivery, and execution of brand licensing programs.
• Coordinate and manage end-to-end award delivery, including creating report web pages, customizing templated collateral, and maintaining a client portal for organized asset distribution.
• Partner closely with the regional sales team to support customers who have won and licensed awards, ensuring timely execution and alignment with commercial goals.
• Coordinate award launch timelines with customers to support local announcements and marketing campaigns highlighting network performance.
• Work alongside Product, Marketing, Sales, Support, and Market Insights teams to resolve customer inquiries and bring new awards or claims to market.
• Assist with data organization, verification of regional ISP and carrier information, and workflow improvements to streamline delivery from internal teams to customers.
• Organize and archive client use cases; support the creation of brand case studies; consult on regional projects highlighting network performance.

Requirements

• Minimum of 5 years of experience in program management and/or account management, with exposure to project management and product development.
• Proven success managing customer-facing programs and building long-term client relationships across multiple geographies.
• Strong organizational and prioritization skills, with the ability to manage multiple initiatives in a fast-paced, evolving environment.
• Excellent attention to detail and analytical skills; able to translate technical data into customer-friendly insights.
• Comfortable working cross-functionally with Sales, Marketing, Product, and Support teams to drive program success.
• Superior written and verbal communication skills; able to communicate effectively with both technical and non-technical audiences.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint).

Nice to Have

• Experience supporting marketing campaigns, product launches, or brand partnerships.
• Familiarity with internet connectivity technology and terminology.
• Background in telecommunications or a closely related technology industry.
• Demonstrated ability to identify and implement process improvements.
• Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience).

What We Offer

• Competitive compensation packages, including a long-term equity program.
• Comprehensive group benefits package.
• Company-sponsored retirement savings plan.
• Professional development opportunities: education reimbursement, learning allowance, and company-sponsored workshops.
• Generous holiday allowance, sick leave, parental leave, and flexibility including Summer Fridays.
• Charity matching and time off for community volunteering.
• Regular virtual and in-person events and socials.