Mid-Senior Product Manager - Remote Position for Social Impact

About the Role

We are seeking a highly motivated and experienced Product Manager remote to join our Product team at Bitfocus. In this role, you will be instrumental in developing and enhancing solutions that support homelessness response systems and human services organizations. As a mission-driven team, we strive to live by our core values - we lead with care, innovate with insider knowledge, and celebrate the power of community in everything we do. If you're passionate about using your skills to make a difference, we'd love to have you on the team.

What You'll Do

• Define, prioritize, and execute product enhancements based on user needs, market trends, and system capabilities.
• Conduct user research, analyze feedback, and leverage data insights to drive decision-making.
• Work cross-functionally with engineering and stakeholders to translate requirements into actionable product features.
• Analyze business processes, draft detailed requirements, and support solution design for operational improvements.
• Develop clear, structured software requirements, technical specifications, and process documentation.
• Engage with internal and external stakeholders, including senior personnel, to align product vision and priorities.
• Independently manage multiple tasks, deadlines, and priorities in a fast-paced environment.
• Utilize Jira, Confluence, Figma, and other tools effectively for project tracking, documentation, and design.

Requirements

• Approximately 3 years of experience in product management, business analysis, or a related role.
• Experience working with social services software, particularly Clarity Human Services or similar HMIS platforms.
• Strong understanding of homeless response systems, HMIS functions, and industry regulations.
• Proven ability to solve complex problems independently with creative and effective solutions.
• Experience working with UX principles, user personas, and designing basic user flows and prototypes.
• Ability to document software requirements and create structured technical documentation.

Nice to Have

• Experience in a mission-driven organization.
• Familiarity with agile methodologies.
• Knowledge of data-driven decision-making processes.

What We Offer

• Competitive pay and benefits that are in line with industry standards.
• 100% Employer-Paid Comprehensive Healthcare for Employees.
• 12 Weeks Paid Parental Leave.
• R&R Week (Paid Week Off at Year-End).
• Three Weeks of Paid Vacation + Two Volunteer Days Per Year.
• 401K Retirement Plan (4% Match).
• Flexible Work Hours & Remote-First Culture.
• Career Growth Plans for Each Role.