French Speaking Credit Controller - Remote Opportunity

About the Role

We are seeking a French Speaking Credit Controller to join our team on a 6-month fixed-term contract. This remote position offers the flexibility of hybrid working, allowing you to work from our new facility in Ely, England, as well as from home. Your primary responsibility will be to maintain and administer Thorlabs SAS Sales Ledger, ensuring high invoicing accuracy and a low past due ratio for our customers.

What You'll Do

• Perform daily invoice runs and monitor invoice setups, ensuring timely delivery to customers via email, E-invoicing (EDI), or external web platforms.
• Correct invoicing errors by raising credit notes and re-issuing invoices, while conducting root cause analysis to prevent future occurrences.
• Engage in cross-functional team meetings to ensure the highest invoicing accuracy and low past due ratios.
• Conduct credit checks on new customers and maintain credit limits, documenting existing credit terms approval processes.
• Monitor aged debtors reports and contact customers to ensure timely payment of invoices, resolving any queries that may delay settlement.
• Process daily cash postings accurately against outstanding invoices and release customer account statements regularly.
• Negotiate favorable payment plans for customers facing financial difficulties.
• Act as the lead point of contact between the Paris sales team and other accounts team members involved with France office accounting activities.

Requirements

• Native or highly proficient in French.
• Strong customer care and relationship management skills.
• Ability to work independently and collaboratively within a team.
• Experience with Microsoft Office Suite, including Excel, Word, and PowerPoint.
• At least 3 years of experience in a Credit Controller role, particularly with a customer base located in France.
• A-Level/NVQ level 3 or equivalent experience or qualifications.
• AAT qualification is desirable but not essential.

Nice to Have

• Experience in the optical technologies industry.
• Knowledge of invoicing software and financial systems.
• Familiarity with E-invoicing systems.

What We Offer

• Competitive salary to attract the best talent.
• Comprehensive benefits package including pension, healthcare, and 25 days of holiday plus public holidays.
• Commitment bonus to be paid at the end of the contract if criteria are met.
• Opportunities for in-house training and career progression.
• Free onsite parking and refreshments.