Forward Deployed Engineer - Infrastructure Specialist

About the Role

We are seeking a highly skilled Forward Deployed Engineer to join our team at Cohere, where we are committed to scaling intelligence to serve humanity. In this remote Forward Deployed Engineer role, you will lead the deployment of our secure AI platform, North, within enterprise organizations. Your expertise will be crucial in ensuring seamless integration and maximizing the capabilities of our AI systems.

What You'll Do

• Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
• Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
• Develop training materials and conduct sessions to empower users to adopt North’s capabilities effectively.

Requirements

• 3+ years of experience deploying enterprise software in private/hybrid cloud environments.
• Fluency in both English and Arabic.
• Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization.
• Proven experience administering production Kubernetes clusters and expertise with Helm.
• Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control.
• Excellent problem-solving skills, attention to detail, and ability to collaborate with cross-functional teams.

Nice to Have

• Experience with AI technologies and enterprise IT infrastructure.
• Track record of successful enterprise-level deployments.
• Adaptability and a passion for leveraging AI to drive organizational success.

What We Offer

• An open and inclusive culture and work environment.
• Work closely with a team on the cutting edge of AI research.
• Weekly lunch stipend, in-office lunches & snacks.
• Full health and dental benefits, including a separate budget for mental health.
• 100% Parental Leave top-up for up to 6 months.
• Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement.
• Remote-flexible work with offices in Toronto, New York, San Francisco, London, and Paris, as well as a co-working stipend.
• 6 weeks of vacation (30 working days!).