Dutch-English Automotive Onboarding Specialist - Remote

About the Role

Join TTEC as a Dutch-English Automotive Onboarding Specialist and embrace the opportunity to work remotely while making a significant impact on customer experiences. In this role, you will be responsible for onboarding customers to our client's software, ensuring they feel confident and supported throughout the process.

What You'll Do

• Assist customers via onboarding software sessions, ensuring a smooth transition to our client's platform.
• Share engaging explanations of software features, enhancing customers' confidence in their product knowledge.
• Adapt your coaching style to meet the unique needs and learning preferences of each customer.
• Utilize screen-sharing tools to facilitate onboarding sessions effectively.
• Provide compassionate and patient support to ensure an exceptional customer experience.

Requirements

• Fluency in Dutch and English is essential for this Dutch-English Automotive Onboarding Specialist role.
• Strong attention to detail and a self-sufficient, resilient attitude.
• Excellent communication and coaching skills, with the ability to engage and present effectively.
• Tech-savvy with a good understanding of software.
• Willingness to relocate to Athens, Greece, or be a resident.

Nice to Have

• Previous experience in customer support or onboarding roles.
• Familiarity with automotive software or technology.
• Experience in a fast-paced, customer-focused environment.

What We Offer

• 25 days of annual leave per year to promote work-life balance.
• Competitive compensation with performance bonus opportunities.
• Career growth and learning opportunities within a diverse and community-minded organization.
• Supportive leadership that encourages personal and professional development.
• Access to excellent training facilities and employee engagement activities in Athens.