Talantix.io
ServiceNow•22.02.26
AI SCORE 8.5

UX Research Internship - Summer 2026 - Remote

$90K–$115K/year
RemoteDesign
User Research•Usability Testing•AI Integration•Collaboration•Communication

About the Role

Join ServiceNow as a UX Research Intern for Summer 2026, where you'll work remotely with cross-functional teams to conduct user research and contribute to innovative software design. This UX Research Internship offers a unique opportunity to engage in a 12-week summer program, focusing on integrating AI into work processes and enhancing user experience.

What You'll Do

  • Conduct UX research across all phases of the product lifecycle, ensuring user-centered design principles are applied.
  • Collaborate with Product Designers and UX Researchers to develop impactful design solutions.
  • Communicate findings through comprehensive research artifacts, contributing to the overall design strategy.
  • Support design initiatives through usability testing, gathering valuable feedback from users.
  • Engage in career development workshops and team-building activities to enhance your professional skills.
  • Work closely with senior UX staff to influence product strategy and design direction.
  • Present a portfolio of work during the interview process to showcase your research and design capabilities.
  • Utilize your understanding of AI's impact on user experience to inform design decisions.

Requirements

  • Pursuing a Master's degree in related fields such as Human-Computer Interaction, Design, or Psychology.
  • Available to work full-time for 12 weeks during the summer.
  • Experience in user research and testing methodologies is preferred.
  • Strong communication and collaboration skills are essential for success in this role.
  • Understanding of AI's impact on user experience is a plus.

Nice to Have

  • Experience with design tools such as Sketch, Figma, or Adobe XD.
  • Familiarity with data analysis tools and techniques.
  • Previous internship experience in UX or a related field.

What We Offer

  • Competitive salary range of $43.35 - $55.58/hour, translating to an estimated yearly salary of $90,000 - $115,000.
  • Access to health plans and flexible spending accounts to support your well-being.
  • 401(k) Plan with company match to help you save for the future.
  • Employee Stock Purchase Plan (ESPP) to invest in your future with ServiceNow.
  • Flexible time away plan and family leave programs to support work-life balance.
Why This Job8.5 of 10

This UX Research Internship at ServiceNow offers a unique opportunity to work remotely while gaining hands-on experience in user research and design. With competitive pay and a focus on AI integration, it's an excellent choice for aspiring UX professionals.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in user research methodologies such as surveys, interviews, and usability testing, with hands-on experience using tools like UserTesting and Optimal Workshop.

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Adaptable and self-motivated, capable of thriving in a remote work environment while effectively collaborating with cross-functional teams using platforms like Slack and Zoom.

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Eager to learn and integrate AI technologies into design processes, with a mindset geared towards continuous improvement and user-centered design principles.

Learning Resources

→The Basics of User Experience Researcharticle
→User Research – Methods and Techniquescourse
→Usability Testing for Beginnerscourse

Career Path

UX Research Internship - Summer 2026 - Remote(Now)→UX Researcher(1-2 years)→Senior UX Researcher(3-5 years)

Market Overview

Market Size 2024
$3.5B
Annual Growth
12.5%
AI Adoption in UX Research
55%
Investment in UX Tools
+40%
Labour Demand for UX Researchers
+25%
Avg Salary for UX Researchers
$85K

Skills & Requirements

Required
User ResearchUsability TestingAI Integration
Growing in Demand
Data AnalyticsPrototyping Tools (e.g., Figma, Sketch)Accessibility Design
Declining
Traditional Survey MethodsPaper Prototyping

Domain Trends

Increased Focus on AI-Driven Insights
By 2025, 70% of UX research teams will integrate AI tools to analyze user behavior, leading to faster and more accurate insights.
Remote Usability Testing Rise
Remote usability testing has grown by 50% since 2023, enabling broader participant recruitment and more diverse user feedback.
Emphasis on Inclusive Design
Companies focusing on inclusive design are seeing a 30% increase in user engagement, highlighting the importance of accessibility in UX research.

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