Social Media & Community Operations Specialist - Remote

About the Role

We are seeking a talented Social Media & Community Operations Specialist to join our remote team at WebPros. In this role, you will play a crucial part in managing our social media presence and community engagement across multiple brands. As a Social Media & Community Operations Specialist remote, you will ensure that our social publishing engine runs smoothly, allowing us to connect effectively with our global developer and partner communities.

What You'll Do

• Manage multi-brand social publishing operations, maintaining editorial calendars, scheduling posts, and ensuring correct sequencing across WebPros brands to support launches and campaigns.
• Coordinate creative production by briefing internal design teams and external partners, tracking timelines, approvals, and asset versions to ensure on-time delivery.
• Ensure publishing quality and brand safety, performing pre-publish QA checks including copy accuracy, links and UTM tagging, accessibility standards, and platform best practices.
• Support community initiatives and activations, coordinating recurring moments such as AMAs, community spotlights, partner takeovers, and UGC campaigns in collaboration with the Senior Social Media Manager and Technical Community Manager.
• Operate partner and creator collaborations, managing trackers, assets, posting details, approvals, and performance logging for co-posts and campaigns.
• Track performance and surface insights, pulling weekly and monthly metrics, updating dashboards, and highlighting learnings to improve future content and engagement.
• Maintain social operations infrastructure, including schedulers, analytics tools, SOPs, link-in-bio destinations, profiles, and campaign documentation.

Requirements

• 1–3 years of experience in social media coordination, community management, or digital marketing (B2B or SaaS preferred).
• Hands-on experience with social media schedulers and workflow tools (e.g. SocialBee, Sprout, Hootsuite, Notion, Asana, Jira).
• Strong platform-native writing and editing skills, with the ability to adapt tone across multiple brands and channels.
• High attention to detail with an operations mindset, including QA processes, UTM hygiene, and accessibility basics.
• Comfort working remotely and asynchronously, with clear documentation habits and availability for ~3–5 hours CET overlap.

Nice-to-Have

• Experience in web hosting, developer tools, infrastructure, or technical SaaS products.
• Familiarity with GA4, Looker, or analytics dashboards.
• Basic video editing skills, AI video tools for social, or live-stream production experience.

What We Offer

• Competitive salary with remote-first flexibility.
• Annual development budget for learning support.
• 20+ days paid time off to recharge and refresh.
• Team and company-wide events to foster collaboration.
• A diverse and inclusive culture that values transparency and trust.

Join us as a Social Media & Community Operations Specialist remote and help shape the future of our brands while enjoying the flexibility of remote work!