ServiceNow Technical Architect - Remote Position

About the Role

We are seeking a skilled ServiceNow Technical Architect to join our team in a remote capacity. In this role, you will leverage your expertise in ServiceNow to design and implement robust solutions that enhance IT service management processes. As a ServiceNow Technical Architect, you will collaborate with cross-functional teams to ensure seamless integration and optimal performance of ServiceNow applications.

What You'll Do

• Lead the architecture and design of ServiceNow solutions, ensuring alignment with business objectives.
• Develop and implement technical architecture strategies for ServiceNow applications.
• Conduct code reviews and provide technical recommendations to enhance system performance.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Provide guidance on best practices for ServiceNow implementation and configuration.
• Support the integration of ServiceNow with other enterprise applications and services.
• Mentor junior team members and contribute to their professional development.
• Stay updated on the latest trends and advancements in ServiceNow and related technologies.

Requirements

• 5+ years of experience as a ServiceNow Technical Architect or similar role.
• Strong knowledge of ServiceNow ITSM, ITOM, and ITAM modules.
• Proficiency in JavaScript, HTML, CSS, and web services integration.
• Experience with Agile methodologies and software development lifecycle (SDLC).
• Excellent problem-solving skills and ability to work independently.
• Strong communication and interpersonal skills for effective client consulting.
• Relevant certifications (e.g., ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist) are a plus.

Nice to Have

• Experience with Pega or case management solutions.
• Familiarity with cloud platforms and enterprise architecture.
• Knowledge of CIS certifications and compliance standards.

What We Offer

• Competitive salary ranging from $120,000 to $150,000 annually.
• 15 PTO days and 11 paid holidays to support work-life balance.
• Comprehensive medical, dental, and vision insurance.
• Short-term and long-term disability coverage with 100% premium support.
• 401k plan with Bravium matching 100% of up to 4% of salary.
• Access to a robust training and professional development program.
• Flexible work arrangements to accommodate your lifestyle.
• Annual performance bonuses and referral bonuses.