Receptionist - Join Our Premium Health Club

About the Role

We're hiring a Receptionist to join our team at David Lloyd Leisure, Europe's leading premium health and wellness group. As a Receptionist, you will play a vital role in providing a premium experience for our members. This position offers an exciting opportunity to work in a dynamic environment where you can thrive both personally and professionally.

What You'll Do

• Welcome members and guests, ensuring a warm and friendly atmosphere.
• Manage member queries and bookings both face-to-face and over the phone.
• Maintain the reception area to brand standards, ensuring it is clean and tidy.
• Collaborate with team members to enhance the overall member experience.
• Utilize the Wagestream App to manage your earnings on demand.

Requirements

• Passion for customer service and a commitment to excellence.
• Strong communication and collaboration skills.
• Ability to thrive in a fast-paced environment.
• Previous experience in a customer-facing role is a plus.
• Willingness to learn and grow within the company.

Nice to Have

• Experience in the health and wellness industry.
• Knowledge of booking systems and customer management software.

What We Offer

• Free Club Membership for you and your family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Access to our Benefits Suite for additional perks.