Senior UX/​UI Product Designer - Remote for Financial Services

About the Role

We are seeking a Senior UX/UI Product Designer to join our team in a fully remote capacity. In this role, you will lead the design for an AI-powered purchase experience, focusing on enhancing user engagement and satisfaction. As a Senior UX/UI Product Designer, you will work closely with cross-functional teams to create intuitive and accessible designs that meet the needs of our users.

What You'll Do

• Lead UX/UI design for the AI Suitability Assist, including chatbot UI patterns and conversation flows.
• Own information architecture and conversation mapping for the chatbot, ensuring clarity and usability.
• Design end-to-end user flows for the Suitability Pre-Sales Sandbox, focusing on user-centric experiences.
• Translate complex regulatory content into clear, actionable user experiences.
• Collaborate with product managers, engineers, and compliance teams to ensure designs are feasible and compliant.
• Apply component-driven design principles using NYL’s design system and contribute new patterns as needed.
• Test and iterate designs based on user feedback and performance data.
• Support user acceptance testing (UAT) and create design documentation for development handoff.

Requirements

• 7+ years of UX/product design experience with a strong user-centric approach.
• 5–8 years of digital web design experience, specifically in translating UX strategy into component-based UI.
• 3–4 years of advanced Figma expertise, including components and design systems at scale.
• 2+ years of experience designing chatbot or conversational AI experiences.
• Proficiency in creating customer journey maps, user flows, and wireframes.
• Familiarity with HTML, CSS, and front-end development concepts.
• Experience working in Agile product development environments.
• Strong collaboration skills and the ability to thrive in a team-oriented setting.

Nice to Have

• Experience in CMS-driven environments.
• Basic knowledge of Adobe Creative Suite.
• Understanding of UX principles for responsive web design.

What We Offer

• 100% remote work opportunity.
• 6-month contract with the possibility of extension or hire.
• Collaborative work environment with a focus on user experience.
• Opportunity to work on innovative AI-powered projects.
• Competitive salary and benefits package.