Senior Technical Product Manager - AI-Powered Marketing

About the Role

We are looking for a highly skilled Senior Technical Product Manager to join our team at Zeta Global. This remote position allows you to leverage your technical expertise and product management skills to drive product improvements and provide advanced technical support. You will play a crucial role in bridging the gap between complex technical systems and business requirements, ensuring our AI-powered marketing solutions meet customer needs effectively.

What You'll Do

• Define the product roadmap and prioritize features based on technical feasibility and customer data insights.
• Write technical specifications and product requirements for complex integrations and new features.
• Collaborate with engineering teams to translate business requirements into technical solutions.
• Provide expert technical support for API and system configuration issues.
• Analyze system logs and databases using SQL to understand usage trends and resolve customer problems.
• Use command-line tools to investigate system issues and analyze log files.
• Create and maintain technical documentation for APIs, integrations, and product features.
• Conduct technical discovery sessions with customers to understand integration requirements.
• Monitor product performance metrics and identify areas for technical improvement.
• Lead cross-functional initiatives to resolve complex technical issues and enhance product capabilities.

Requirements

• 5+ years of experience in technical product management or senior technical support roles.
• Deep understanding of internet protocols (HTTP/HTTPS, TCP/IP, DNS) and web application communication.
• Proficiency with RESTful APIs and ability to write comprehensive API documentation.
• Intermediate to advanced SQL skills including complex joins, subqueries, and log analysis.
• Experience with SSH, command-line tools, and Unix/Linux environments for log analysis.
• Ability to read and understand scripting languages (Python, Bash, JavaScript) for debugging.
• Familiarity with version control systems (Git) and technical documentation tools.
• Strong technical writing and communication skills.

Nice to Have

• Background in software engineering or systems administration.
• Experience with enterprise customers and complex technical integrations.
• Strong presentation skills.

What We Offer

• Excellent medical, dental, and vision coverage.
• Remote work flexibility.
• A culture of trust and belonging.
• Opportunities for professional growth and development.
• Support for diversity, equity, and inclusion initiatives.