Senior Business Analyst - ePermitting Discovery Project

About the Role

We are seeking a Senior Business Analyst for a remote role to support the ePermitting Discovery Project. This project is a critical agency-wide initiative aimed at assessing the current permitting environment and defining requirements for a future ePermitting solution. As a Senior Business Analyst, you will play a pivotal role in conducting discovery and analysis, ensuring that the project meets its objectives effectively.

What You'll Do

• Conduct comprehensive discovery and analysis of current state permitting processes across multiple programs.
• Identify and document existing permitting applications, tools, and workflows.
• Facilitate stakeholder interviews and workshops to elicit requirements and identify pain points.
• Document business, functional, and non-functional requirements for a future ePermitting solution.
• Develop current-state and future-state process flows and conceptual models.
• Identify opportunities for standardization and consolidation across permitting programs.
• Document statutory, regulatory, and operational constraints affecting permitting processes.
• Collaborate with IT staff to identify integration, data, reporting, and security considerations.
• Maintain discovery documentation, findings, and recommendations in accordance with PMO standards.
• Support the development of executive summaries, findings reports, and leadership report-outs.
• Participate in validation sessions to confirm the accuracy and completeness of documented findings.

Requirements

• 10 years of extensive experience conducting business analysis on large or complex IT initiatives.
• 10 years of proven ability to lead requirements elicitation through interviews, workshops, and document analysis.
• 10 years of strong experience documenting current-state business processes and workflows.
• 10 years of experience assessing multiple applications or systems that support similar business functions.
• 10 years of ability to identify commonalities, variations, and opportunities for standardization across programs.
• Bachelor's Degree in a related field.

Nice to Have

• Experience with permitting, licensing, regulatory, or case management systems.
• Experience in government or public sector IT environments.
• Familiarity with ePermitting platforms or workflow-based SaaS solutions.
• Knowledge of enterprise integrations such as identity management, payments, GIS, or document management systems.
• Experience using tools such as Jira, Confluence, SharePoint, or similar collaboration platforms.

What We Offer

• Competitive salary based on experience.
• Hybrid work arrangement (60% remote, 40% in-office).
• Opportunities for professional development and growth.
• Collaborative and supportive team environment.
• Engagement in meaningful projects that impact the community.