Remote Senior People Operations Partner - Global HR Innovations
About the Role
We are seeking a Remote Senior People Operations Partner to join our dynamic team at Adyen. As a leader in the payments industry, we pride ourselves on our innovative approach and commitment to excellence. In this role, you will play a pivotal part in enhancing our employee experience and driving operational efficiency across our global HR initiatives.
What You’ll Do
- Proactively review, analyze, and map complex people processes, identifying bottlenecks and system utilization gaps to design and implement simple, automated, and scalable solutions.
- Standardize and document People Operations policies, procedures, and workflows company-wide to ensure compliance, consistency, and readiness for future growth.
- Utilize data to measure operational performance, proposing and executing changes based on clear business cases and ROI for efficiency.
- Evaluate new HR technology and partner with People Analytics and Technology to drive innovation through data and systems enhancing operational clarity, automation, and scalability.
- Establish process governance standards, ensuring accuracy, security, and integrity across all people processes and systems.
- Act as an escalation point for complex HR process inquiries, providing expert troubleshooting and root cause analysis to resolve systemic issues.
- Define the requirements for system changes (HRIS, ATS) needed to support improved operational workflows.
- Execute necessary configuration changes within the core HRIS to support process improvements.
Requirements
- 8+ years of experience managing or scaling HR operations.
- Strong analytical skills and experience with HR systems.
- Proven ability to lead organizational change and drive efficiency.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer
- Competitive salary ranging from $120,000 to $150,000 per year.
- Flexible remote work environment.
- Opportunities for professional development and growth.
- Collaborative and innovative company culture.
- Comprehensive health benefits.
This role offers a unique opportunity to join a leading payments platform as a Senior People Operations Partner. With a focus on innovation and employee experience, you will play a key role in shaping HR operations globally.
Who Will Succeed Here
Proven expertise in HRIS systems such as Workday or SAP SuccessFactors, with a strong ability to analyze HR data to drive strategic decision-making.
Strong aptitude for managing remote teams and processes, demonstrating adaptability and self-motivation to thrive in a fully remote work environment.
Experience with change management methodologies, such as ADKAR or Kotter's 8-Step Process, to effectively lead process improvements and innovation in HR operations.
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