Talantix.io
NeuraFlash•18.02.26
AI SCORE 8.5

Remote Salesforce Experience Architect - AI & Agentforce

$140K–$180K/year
RemoteAI & Cloud Solutions
Salesforce•AI•Generative AI•Amazon Connect•Service Cloud Voice•Predictive Analytics

About the Role

Join NeuraFlash, Part of Accenture, as a Remote Salesforce Experience Architect specializing in AI and Agentforce. This role is pivotal in redefining business solutions through innovative AI technologies. Your expertise will help us craft intelligent solutions that integrate Salesforce Einstein, Service Cloud Voice, and Amazon Connect, enhancing customer experiences and driving business value.

What You'll Do

  • Lead the design and implementation of Agentforce-powered experiences that deliver significant business impact.
  • Collaborate with a talented team of AI professionals to develop advanced AI-powered bots and streamline operations.
  • Utilize generative AI technologies to create tailored strategies for our clients.
  • Drive architectural decisions and solution design focused on enhancing user experience.
  • Contribute to the success of our AI initiatives by leveraging cutting-edge technologies.

Requirements

  • 5+ years of experience in Salesforce architecture and AI solutions.
  • Strong understanding of generative AI technologies and their application in business.
  • Proven track record in designing and implementing AI-driven solutions.
  • Experience with Salesforce Einstein and Service Cloud Voice.
  • Excellent communication skills and ability to work collaboratively in a remote environment.

Nice to Have

  • Experience with Amazon Connect and Agentforce.
  • Knowledge of predictive analytics and conversational AI.
  • Certifications in Salesforce or AI technologies.

What We Offer

  • Competitive salary ranging from $140,000 to $180,000 annually.
  • Fully remote work environment with flexible hours.
  • Opportunity to work with leading AI technologies and industry experts.
  • Professional development and training opportunities.
  • Collaborative and innovative company culture.
Why This Job8.5 of 10

This role offers a unique opportunity to work at the forefront of AI technology with a leading company in the field. The combination of competitive salary, remote work, and innovative projects makes it highly attractive.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Deep expertise in Salesforce platforms, particularly in Salesforce Einstein and Service Cloud Voice, with experience in implementing predictive analytics solutions to enhance customer interactions and drive business outcomes.

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Strong adaptability and self-motivation, thriving in a fully remote environment while managing multiple projects simultaneously, and effectively collaborating with cross-functional teams through digital communication tools.

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A forward-thinking mindset focused on leveraging generative AI technologies and Amazon Connect to create innovative customer engagement solutions, backed by a proven track record of successful project leadership in similar roles.

Learning Resources

→Salesforce Einstein Documentationguide
→AI for Everyonecourse
→Understanding Service Cloud Voicearticle

Career Path

Remote Salesforce Experience Architect - AI & Agentforce(Now)→Salesforce Solutions Architect(1-2 years)→Director of AI Solutions(3-5 years)

Market Overview

Market Size 2024
$30B
Annual Growth
14.5%
AI Adoption in CRM
75%
Investment in Salesforce Ecosystem
+50%
Labour Demand for Salesforce Roles
+22%
Avg Salary for Salesforce Experience Architect
$145K

Skills & Requirements

Required
SalesforceAIGenerative AI
Growing in Demand
Salesforce CPQData ScienceNatural Language Processing (NLP)
Declining
VisualforceClassic Salesforce UI

Domain Trends

Rise of Generative AI in CRM
Generative AI is being increasingly integrated into CRM platforms, with 65% of companies planning to adopt AI-driven solutions by 2025.
Shift to Cloud-Based Solutions
Over 80% of enterprises have moved to cloud-based solutions, with Salesforce leading the charge in customer relationship management.
Focus on Predictive Analytics
Predictive analytics is becoming essential, with 60% of organizations reporting improved decision-making capabilities through data-driven insights.

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