Remote Salesforce Experience Architect - AI & Agentforce

About the Role

Join NeuraFlash, Part of Accenture, as a Remote Salesforce Experience Architect specializing in AI and Agentforce. In this role, you will redefine business solutions by leveraging cutting-edge AI technologies. Your expertise will be pivotal in crafting intelligent solutions that integrate Salesforce Einstein, Service Cloud Voice, and Amazon Connect to enhance customer experiences and drive business value.

What You'll Do

• Lead the design and implementation of Agentforce-powered experiences that deliver significant business impact.
• Collaborate with a talented AI team to develop advanced AI-powered bots and streamline business operations.
• Utilize your experience in solution design and architecture to create innovative strategies that leverage generative AI technologies.
• Drive innovation at scale by transforming workflows and enhancing customer interactions through AI.
• Contribute to the success of our clients by delivering tailored solutions that meet their unique needs.

Requirements

• 5+ years of experience in Salesforce architecture and AI solutions.
• Proven track record of designing and implementing AI-driven solutions in a cloud environment.
• Strong understanding of Salesforce products, particularly Einstein and Agentforce.
• Experience with conversational AI and predictive analytics.
• Excellent communication skills and ability to work collaboratively in a remote environment.

Nice to Have

• Experience with Amazon Connect and Service Cloud Voice.
• Knowledge of industry best practices in AI and cloud solutions.
• Previous experience in a leadership role within a tech company.

What We Offer

• Competitive salary ranging from $140,000 to $180,000 annually.
• Fully remote work environment with flexible hours.
• Opportunities for professional growth and development in the AI field.
• Collaborative and innovative team culture.
• Access to the latest technologies and tools in AI and cloud solutions.