Analyst - eDiscovery Focus (Remote)

About the Role

We are seeking a dedicated Analyst to join our team in a remote capacity, focusing on eDiscovery matters. This Analyst role is technically oriented and hands-on, supporting the successful delivery of eDiscovery projects under the guidance of experienced Consultants and Senior Consultants. As an Analyst, you will engage in a variety of project tasks, including data processing, reporting, documentation, and platform configuration, while gaining valuable exposure to client-facing work and cross-functional collaboration.

This dynamic role offers a strong foundation in modern eDiscovery practices, with opportunities to engage with emerging technologies such as AI and machine learning. Analysts are expected to demonstrate attention to detail, a proactive mindset, and a desire for continuous learning, while helping maintain project momentum, quality, and transparency across the full EDRM lifecycle.

What You'll Do

• Support Consultants and Senior Consultants in the delivery of eDiscovery matters, assisting with task execution, documentation, and client communications.
• Assist with data ingestion and processing workflows, ensuring accurate handling of structured and unstructured data across various platforms and formats.
• Support the configuration and testing of AI/ML tools, such as technology-assisted review (TAR), continuous active learning (CAL), and predictive coding, under the guidance of senior team members.
• Help prepare client-facing documentation, including data summaries, workflow diagrams, and platform guides, contributing to transparency and client education.
• Participate in platform setup and user management, including workspace creation, permission settings, and review panel configuration.
• Assist in troubleshooting technical issues, escalating appropriately and documenting resolutions to support knowledge-sharing and process improvement.
• Contribute to internal knowledge bases and training materials, helping capture lessons learned and best practices for future reference.
• Engage in regular training, building proficiency in industry-standard tools such as Relativity, Nuix, and Reveal.
• Monitor task progress and update project trackers, ensuring visibility for Consultants and Senior Consultants and helping maintain project momentum.
• Coordinate with internal teams to help implement workflows related to data collection, processing, review, analytics, and production/export deliverables, gaining hands-on experience and technical fluency.
• Contribute to quality assurance efforts, helping monitor adherence to established standards and flagging inconsistencies or risks for escalation.
• Support internal and external communications, including maintaining meeting notes, project documentation, and updates to ensure visibility and continuity.
• Build strong working relationships with internal teams and clients, demonstrating professionalism, responsiveness, and a willingness to learn.
• Engage with emerging technologies, including AI and machine learning tools used in document review and analytics, and actively seek opportunities for training and knowledge development.

Requirements

• BA/BSc (2:1 or higher) degree or a minimum of 3 years in the litigation support/legal industry.
• A proactive approach to problem-solving and the ability to anticipate client needs.
• The ability to confront unexpected problems quickly and effectively.
• Strong teamwork, communication (written and oral), client management, and interpersonal skills.
• Proven strong desire for knowledge growth and professional development.
• Strong eye for detail and an unrelenting commitment to quality and accuracy of the work produced by themselves and their team.
• A general awareness of industry-standard software (e.g., Relativity, Nuix) is desirable; however, full training would be provided.

Nice to Have

• Experience with AI/ML tools in eDiscovery.
• Familiarity with project management software.
• Previous experience in a client-facing role.

What We Offer

• Competitive salary with opportunities for growth.
• Flexible working arrangements, including remote work options.
• Comprehensive training and development programs.
• Supportive team environment fostering collaboration and innovation.
• Health and wellness benefits.
• Engagement with cutting-edge technologies in eDiscovery.