Remote Care Coordinator - CMA
About the Role
We are seeking a dedicated Remote Care Coordinator - CMA to join our team. In this role, you will play a crucial part in enhancing patient care and ensuring effective communication between patients and healthcare providers. As a Remote Care Coordinator - CMA, you will have the opportunity to make a significant impact on patients' lives while working in a flexible and supportive environment.
What You'll Do
- Coordinate care for patients, ensuring their needs are met through effective communication and scheduling.
- Assist in chronic care management and transitional care management activities.
- Conduct health risk assessments and medication reconciliations.
- Utilize EHR systems to document patient interactions and care plans.
- Engage with patients virtually to provide education and support regarding their health conditions.
- Collaborate with healthcare professionals to develop and implement patient care strategies.
- Participate in recruiting, onboarding, and training new team members.
- Manage appointment scheduling and follow-up communications with patients.
Requirements
- Certified Medical Assistant (CMA) certification is required.
- 2-5 years of experience in healthcare coordination or a related field.
- Strong communication skills and ability to work independently.
- Familiarity with EHR systems and virtual patient engagement tools.
- Experience in chronic care management and patient education is a plus.
- Ability to handle sensitive patient information with confidentiality.
- Proficient in using CRM systems for patient management.
- Strong organizational skills and attention to detail.
Nice to Have
- Experience in recruiting and talent acquisition.
- Knowledge of biometric data monitoring and registered dietitian practices.
- Previous experience in sales or lead management.
What We Offer
- Flexible work schedule to support work-life balance.
- Supportive team environment that fosters collaboration.
- Opportunities for professional development and career advancement.
- Make a difference in the lives of patients through your work.
- Competitive salary and benefits package.
This Remote Care Coordinator - CMA role offers a unique opportunity to impact patient care positively while enjoying a flexible work environment and professional growth.
Who Will Succeed Here
Proficient in using Electronic Health Record (EHR) systems such as Epic or Cerner, with a strong ability to navigate and manage patient data effectively.
Self-motivated and organized in a remote work environment, demonstrating excellent time management skills to coordinate care activities and follow-ups without direct supervision.
Experienced in conducting Health Risk Assessments and Medication Reconciliation, with a patient-centered mindset to ensure comprehensive care coordination and improve patient outcomes.
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