Remote Account Manager - QSR at Fetch

About the Role

We’re hiring a Remote Account Manager to join our dynamic team at Fetch. As a Remote Account Manager, you will play a crucial role in supporting client relationships and engagements, ensuring that deliverables align with client needs to drive retention and growth. This position is client-facing and directly contributes to revenue through individual and pod quota ownership. Join us in reshaping how brands and consumers connect in the marketplace!

What You'll Do

• Manage and nurture client relationships to ensure satisfaction and retention.
• Collaborate with internal teams to align deliverables with client expectations.
• Contribute to revenue growth through effective account management strategies.
• Utilize data-driven insights to enhance client engagement and loyalty.
• Participate in regular client meetings to discuss performance and opportunities for improvement.

Requirements

• 3+ years of experience in account management or client services.
• Strong communication and interpersonal skills to build relationships with clients.
• Ability to analyze data and derive actionable insights to drive client success.
• Experience in the QSR or mobile rewards industry is a plus.
• Proficiency in CRM software and Microsoft Office Suite.

Nice to Have

• Experience with AI tools to enhance account management processes.
• Knowledge of loyalty programs and consumer engagement strategies.
• Ability to thrive in a fast-paced, dynamic environment.

What We Offer

• Competitive salary ranging from $60,000 to $80,000 per year.
• Flexible remote work environment.
• Opportunities for professional development and growth.
• A people-first culture that values curiosity and innovation.
• Access to cutting-edge tools and technologies to support your work.