Pharmacy Intern – Patient Counseling & Phone Support - Remote

About the Role

We are seeking a Pharmacy Intern – Patient Counseling & Phone Support to support patient counseling and clinical call center operations under the supervision of a licensed pharmacist. This remote Pharmacy Intern role focuses on patient education, medication support, and call-based engagement to ensure patients understand their therapy, adhere to treatment plans, and have a positive experience with our pharmacy services. As a Pharmacy Intern, you will gain hands-on experience in patient communication, medication safety, and collaborative clinical workflows while supporting safe and compliant pharmacy operations.

What You'll Do

• Conduct outbound and inbound patient phone calls under pharmacist supervision.
• Assist with patient counseling related to medication administration and adherence strategies.
• Document all patient interactions in compliance with regulatory standards.
• Support licensed pharmacists by identifying medication-related issues.
• Participate in quality assurance and safety workflows.
• Communicate clearly and professionally with internal teams.
• Maintain compliance with federal and state regulations.
• Engage in learning and feedback opportunities.
• Work in a fully remote, phone-based environment.

Requirements

• Currently enrolled in an accredited Doctor of Pharmacy (PharmD) program.
• Active Pharmacy Intern license in Ohio (or ability to obtain).
• Strong interest in patient counseling and remote healthcare delivery.
• Excellent verbal communication and interpersonal skills.
• Compassionate, patient-centered mindset.
• Comfort using technology platforms.

Nice to Have

• Previous experience in a pharmacy or healthcare setting.
• Familiarity with telehealth practices.
• Knowledge of medication management systems.

What We Offer

• Structured supervision and mentorship from licensed pharmacists.
• Flexible scheduling options to accommodate academic commitments.
• Hands-on experience in a clinical setting.
• Opportunity to develop patient counseling skills.
• Engagement in team meetings and training sessions.