Payment Operations Analyst - Remote Opportunity
About the Role
We are seeking a Payment Operations Analyst remote to join our team at MoonPay. This role is crucial in ensuring that money moves reliably and efficiently across our global payments stack. As a Payment Operations Analyst remote, you will focus on stablecoin issuance operations, including minting, burning, and daily reconciliations, while also monitoring broader payments performance.
What You'll Do
- Support day-to-day stablecoin mint and burn workflows, executed under strict operational controls.
- Perform daily mandatory reconciliations across stablecoin issuance products, ensuring compliance with US banking hours.
- Execute processes under a four-eyes (maker-checker) framework to maintain segregation of duties and audit-ready evidence.
- Investigate and resolve discrepancies across bank accounts, provider balances, internal ledgers, and transaction records.
- Monitor key payment health metrics and identify anomalies impacting conversion and revenue capture.
- Build and maintain dashboards and visualizations to track KPIs and surface actionable insights.
- Support compliance-aligned operations across payments and stablecoin workflows.
- Identify and escalate operational risks proactively, particularly where money movement and regulatory requirements intersect.
Requirements
- 2+ years of experience in payment operations, financial operations, reconciliation, or accounting.
- Highly detail-oriented with strong operational judgment in high-trust environments.
- Strong analytical ability to investigate issues, form hypotheses, and validate with data.
- Clear communicator with the ability to coordinate cross-functionally and escalate effectively.
- Familiarity with SQL, Looker, BigQuery, or similar tooling is a plus.
Nice to Have
- Experience in crypto operations, stablecoins, custody, or on-chain workflows.
- Understanding of payment rails (ACH, card processing, payout systems) and provider integrations.
What We Offer
- Competitive salary package with equity options.
- Unlimited holidays for work-life balance.
- Hybrid working schedule with the option to work fully remotely.
- Private healthcare benefits for you and your loved ones.
- Annual training budget to support your professional growth.
- Home office setup allowance to create your ideal workspace.
- Regular remote company offsites for team bonding and collaboration.
This Payment Operations Analyst remote role at MoonPay offers a competitive salary, equity options, and a flexible working environment. Join a leading company in the crypto space!
Who Will Succeed Here
Proficient in SQL for data extraction and manipulation, with a strong ability to analyze transaction data to identify patterns and discrepancies in payment operations.
Detail-oriented mindset with experience in financial operations, particularly in stablecoin issuance processes such as minting and burning, ensuring accuracy in daily reconciliations.
Self-motivated and proactive in a remote work environment, demonstrating the ability to manage time effectively and prioritize tasks to meet deadlines without direct supervision.
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