Mid-Senior Business Analyst - ePermitting Discovery Project

About the Role

We are seeking a skilled Business Analyst to join our team for the ePermitting Discovery Project. This is a remote position that allows you to contribute significantly to a vital agency-wide initiative. You'll be instrumental in assessing the current permitting environment and defining requirements for a future ePermitting solution.

What You'll Do

• Conduct thorough discovery and analysis of current state permitting processes across multiple programs.
• Identify and document existing permitting applications, tools, and workflows.
• Facilitate stakeholder interviews and workshops to elicit requirements and pinpoint pain points.
• Document business, functional, and non-functional requirements for a future ePermitting solution.
• Develop current-state and future-state process flows and conceptual models.
• Identify opportunities for standardization and consolidation across permitting programs.
• Document statutory, regulatory, and operational constraints affecting permitting processes.
• Collaborate with IT staff to identify integration, data, reporting, and security considerations.

Requirements

• 10+ years of extensive experience conducting business analysis on large or complex IT initiatives.
• Proven ability to lead requirements elicitation through interviews, workshops, and document analysis.
• Strong experience documenting current-state business processes and workflows.
• Experience assessing multiple applications or systems that support similar business functions.
• Ability to identify commonalities, variations, and opportunities for standardization across programs.
• Bachelor's Degree in a related field.

Nice to Have

• Experience with permitting, licensing, regulatory, or case management systems.
• Familiarity with ePermitting platforms or workflow-based SaaS solutions.
• Knowledge of enterprise integrations such as identity management, payments, GIS, or document management systems.
• Experience using tools such as Jira, Confluence, SharePoint, or similar collaboration platforms.

What We Offer

• Competitive salary based on experience.
• Hybrid work arrangement (60% remote, 40% in-office).
• Opportunity to work on impactful projects in the public sector.
• Supportive team environment with a focus on collaboration.
• Visa sponsorship available for qualified candidates.