Low Voltage Service Technician - Remote Opportunity

About the Role

Join New Era Technology as a Low Voltage Service Technician in a remote capacity, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. As a Low Voltage Service Technician, you'll be part of a team-oriented culture that prioritizes your personal and professional development.

What You'll Do

• Assist the Service Manager with inspecting, testing, and maintaining low voltage systems, including fire alarms, video surveillance, door access, AV, audio, paging, intercom, nurse call, and network.
• Service, inspect, and maintain low voltage systems, ensuring they operate efficiently and effectively.
• Adjust, calibrate, align, and modify circuitry/components while recording effects on unit performance.
• Demonstrate attention to detail, accuracy, thoroughness, and dependability by following instructions and being an active listener.
• Adapt well to changing circumstances or conditions in the field.
• Pursue career development opportunities such as training and certification courses.
• Maintain a professional attitude and appearance while keeping a clean and organized work environment.
• Adhere to all New Era policies regarding dress code, safety, attendance, etc.

Requirements

• Associate degree or a minimum of 2 years of experience in Fire Alarm Testing and Inspections.
• Prior fire alarm service experience is preferred, along with knowledge of CCTV and access control/security systems.
• Obtain Fire Alarm NICET certification.
• Valid driver’s license and reliable transportation.
• Familiarity with basic hand tools and the ability to lift and carry up to 50 pounds.
• Ability to stoop, balance, stand, walk, sit, and climb, including working on a ladder.
• Ability to stand on a concrete floor for long periods and lift/move equipment of at least 60 pounds repetitively.
• Ability to work at heights in excess of 25 feet during installations and job sites.

Nice to Have

• Experience with nurse call systems.
• Additional certifications in low voltage systems.
• Experience in a union environment.

What We Offer

• Competitive salary ranging from $50,000 to $70,000 per year.
• FREE healthcare benefits and generous PTO.
• Opportunities for continuous training and professional development.
• A supportive and growth-oriented work environment.
• Access to industry-certified experts and resources.