HR Officer (Generalist) - Remote Opportunity

About the Role

We are looking for a proactive, detail-focused, and people-centered HR Officer (Generalist) to join our small and busy HR team. This HR Officer remote position is ideal for someone who enjoys both people-focused and data-focused work and is passionate about good HR practices. Your work will help ensure our staff teams are supported to deliver exceptional services to the people we support.

What You'll Do

• Provide day-to-day HR support and first-line advice to managers and staff, ensuring queries are dealt with promptly, accurately, and professionally.
• Support employee relations matters, including performance, conduct, informal concerns, and sickness management.
• Assist managers during formal employee relations processes by coordinating investigations, preparing documentation, drafting letters, and taking minutes at meetings.
• Support recruitment activity, including advertising roles, shortlisting coordination, and ensuring compliance with safer recruitment practices.
• Administer the onboarding process, ensuring all pre-employment checks (including DBS and Right to Work) are completed accurately and on time.
• Maintain accurate and compliant employee records, ensuring data integrity, correct workflows, and timely updates.
• Produce accurate HR data and reports using Excel and system reporting tools.
• Support payroll processes by ensuring all changes are correctly recorded and communicated in a timely manner.

Requirements

• Experience in a generalist HR role, supporting a broad range of employee lifecycle processes.
• Experience using, administering, or developing HR information systems (HRIS), including iTrent.
• Proficiency in manipulating and analyzing data using Excel formulas and related reporting tools.
• Strong IT skills, including Microsoft Office (Word, Excel, Outlook) and confidence working with multiple systems.
• Understanding of confidentiality, GDPR, and data protection principles.

Nice to Have

• Experience using time and attendance systems (e.g., Sona).
• Experience supporting HR system improvements or process changes.
• Experience working in a small HR team or shared-services environment.

What We Offer

• 25 days Annual Leave excluding Bank Holidays (pro rata for part-time).
• Comprehensive Learning & Development Programme.
• Cycle-to-Work Scheme.
• Health Assured – Employee Assistance Programme.
• Pension Scheme.

This HR Officer remote role offers a competitive salary and the chance to contribute to a meaningful mission. Join us at Outward and help us support vulnerable people across London.