Duty Manager - Premier Inn (Remote Opportunity)

About the Role

We're currently recruiting for a Duty Manager at Premier Inn in Braintree (Freeport Village). This is a fantastic opportunity for a dedicated professional looking to take the next step in their management career. As a Duty Manager, you will lead our dream team to ensure every aspect of our famous hotel experience is welcoming, safe, and brilliant. This position offers a competitive salary of up to £13.36 per hour, which translates to an annual salary of approximately £27,600. If you have experience in retail or similar roles where you have successfully led teams, this Duty Manager position is perfect for you.

What You'll Do

• Manage a reliable, high-performing team to ensure the smooth running of our hotel.
• Utilize your leadership skills to inspire others and deliver outstanding customer experiences.
• Oversee health & safety standards and ensure compliance with regulations.
• Implement training and support for team members to foster growth and development.
• Handle guest feedback and resolve issues to maintain high satisfaction levels.

Requirements

• Proven leadership experience in a retail or hospitality environment.
• Strong communication and organizational skills.
• Ability to inspire and motivate a team.
• Commitment to delivering exceptional customer service.
• Willingness to work flexible hours as required.

Nice to Have

• Experience in hotel management or similar roles.
• Knowledge of hotel administration systems.
• First aid certification.

What We Offer

• Permanent contract with no zero hours contracts.
• Comprehensive training and support from day one.
• Whitbread Benefits Card for discounts on hotel stays and meals.
• Pension and saving schemes for your future.
• Discounts on shops, utility bills, travel, cinema trips, and more.