Director of Operations - Private Family Office

About the Role

We are seeking a Director of Operations - Private Family Office to join a private family on the Peninsula. This role is essential in supporting the Chief of Staff and providing high-level operational and administrative leadership across the family’s households. The ideal candidate will have experience in team management, household operations, and administrative oversight, thriving in a hands-on, dynamic environment. As the Director of Operations, you will work closely with the Chief of Staff to ensure smooth operations, support the family’s needs, and help build a strong team culture.

What You'll Do

• Support the Chief of Staff and family with day-to-day operations and strategic initiatives.
• Manage payroll, invoicing, and home budgets, ensuring accuracy and timely processing.
• Oversee vendor relationships, including invoicing, coordination, and quality oversight.
• Partner with the Chief of Staff to oversee household staff, including scheduling, performance management, and team development.
• Build and maintain team culture, standard operating procedures, and operational protocols.
• Fill in for the Chief of Staff when they are unavailable, including light calendar and travel support as needed.
• Assist with other administrative or operational tasks as required, demonstrating flexibility and service orientation.
• Travel as needed to support multiple properties and family events in Northern California.

Requirements

• Bachelor’s degree highly preferred.
• Experience in operations, household management, or similar administrative leadership roles within family office or private services.
• Hands-on, service-oriented mindset; no task is too big or small.
• Warm, positive, and team-oriented personality with strong interpersonal skills.
• Ability to manage, mentor, and motivate staff while maintaining a high level of discretion.
• Strong organizational and problem-solving skills; able to prioritize and manage multiple responsibilities.
• Flexible and adaptable, including potential travel and occasional overtime.
• Demonstrated ability to thrive in a high-performance, dynamic environment supporting high-profile families.

Nice to Have

• Experience in high-profile family environments.
• Knowledge of household management software.
• Previous experience in a similar role.

What We Offer

• Competitive salary ranging from $150,000 to $200,000 depending on experience.
• Benefits stipend provided until family benefits plan is established.
• Relocation assistance may be available.
• Opportunity to work in a dynamic and supportive environment.
• Flexible working conditions with potential travel to various properties.