Device Services Intern - Summer 2026

About the Role

Join T-Mobile as a Device Services Intern and immerse yourself in a dynamic environment where innovation meets opportunity. This internship offers a unique chance to gain hands-on experience in the telecommunications industry while working alongside industry leaders. As a Device Services Intern, you will contribute to enhancing customer-facing programs that drive new device adoption, making a significant impact on the future of technology in wireless.

What You'll Do

• Support the Director of Device Services on various projects aimed at improving services that facilitate new device adoption.
• Collaborate with a cross-functional team of 20 to identify opportunities and support product enhancement initiatives.
• Engage in compelling storytelling through PowerPoint presentations to communicate project updates and insights to stakeholders.
• Assist in the product testing process by identifying defects and tracking resolutions in partnership with Product Managers.
• Document current product designs and requirements, while exploring future product enhancement opportunities.

Requirements

• Must be at least 18 years old and legally authorized to work in the United States.
• Currently enrolled in a Bachelor’s or Graduate degree program.
• Strong organizational skills with the ability to manage multiple projects effectively.
• Creative problem-solving skills and a willingness to contribute new ideas.
• Self-motivated and able to work independently in a fast-paced environment.

Nice to Have

• Experience with PowerPoint and presentation creation.
• Familiarity with product management processes.
• Interest in telecommunications and technology trends.

What We Offer

• A paid internship experience with wages ranging from $26 to $47 per hour.
• Relocation assistance for participants living more than 50 miles from the internship location.
• Opportunities for networking and mentorship within T-Mobile.
• A chance to contribute to meaningful projects that impact millions of customers.
• A supportive and inclusive work environment that values diversity and growth.