Design Lead - New Ventures for Restaurant Tech (Remote)

About the Role

We're hiring a Design Lead for New Ventures at Toast, a rapidly growing company transforming the restaurant industry through technology. This is a remote position where you'll lead design initiatives that empower food and beverage businesses to thrive. As a Design Lead, you will play a crucial role in shaping innovative products that enhance customer experiences and streamline operations.

What You'll Do

• Lead design for new product ventures from concept to MVP, ensuring alignment with company goals.
• Utilize AI tools for rapid prototyping and iteration, enhancing the design process.
• Create intuitive and decision-oriented user interfaces that simplify complex workflows.
• Develop clickable prototypes to facilitate decision-making and stakeholder buy-in.
• Conduct low-fi experiments and usability tests to validate ideas and improve user experience.
• Work autonomously while collaborating with product and engineering teams to ensure design feasibility.
• Communicate design stories effectively through various mediums, ensuring clarity and accessibility.
• Translate ambiguity into strong UI flows that resonate with user needs.

Requirements

• Proven experience in leading design projects, particularly in dynamic environments.
• Strong product thinking that connects user needs with business outcomes.
• Ability to simplify complex workflows into user-friendly designs.
• Self-directed and proactive in aligning with stakeholders and adapting to shifting priorities.
• Experience with AI tools and their application in design processes.
• Excellent communication skills to convey design concepts and rationale.

Nice to Have

• Experience in the restaurant or hospitality industry.
• Familiarity with agile methodologies and design sprints.
• Knowledge of accessibility standards and best practices.

What We Offer

• Competitive compensation and benefits programs.
• Flexibility to meet changing needs and work-life balance.
• Access to AI tools for enhanced productivity and innovation.
• An inclusive and diverse workplace culture that values authenticity and respect.
• Opportunities for professional growth and development.