Commercial Analyst, VIP - Remote Opportunity at Crypto.com

About the Role

We are looking for a Commercial Analyst, VIP remote to partner closely with our VIP and Strategy & Operations teams focused on driving revenue growth, client engagement, and retention across our VIP segment. The successful candidate will operate as a sales enablement and commercial analytics partner, proactively surfacing insights, identifying opportunities within the customer base, and shaping targeted action plans that drive specific client outcomes.

What You'll Do

• Own end-to-end commercial and revenue analytics for the VIP consumer segment, including trading activity, volumes, revenue contribution, engagement trends, and client lifecycle analysis.
• Identify and quantify revenue expansion opportunities across regions, product lines, and client cohorts.
• Act as a sales enablement partner to the relationship management team, translating data into actionable insights that improve client conversations and commercial outcomes.
• Convert analysis into client-level talking points, cross-sell and upsell opportunities, and performance narratives for relationship managers.
• Support relationship managers with pre-campaign, in-campaign, and post-campaign analysis to assess impact and optimize execution.
• Proactively surface commercial opportunities within the VIP client base, including underserved products and dormant activity.
• Partner with VIP Leadership, Strategy and Product to design and evaluate targeted incentives and campaigns.
• Build and maintain performance analytics covering VIP portfolio health and client engagement.

Requirements

• 5+ years of experience in Business Analytics, Commercial Analytics, or Strategy roles.
• Proven experience partnering with revenue-driving or sales-adjacent teams.
• Strong SQL and data manipulation skills.
• Ability to deliver insight-driven, actionable analysis.
• Excellent communication skills with the ability to translate complex analysis into clear narratives.

Nice to Have

• Experience in Crypto, Fintech, Trading, or high-growth consumer platforms.
• Hands-on experience with BI tools (Looker, Tableau, Power BI).
• Familiarity with sales or relationship management operating models.

What We Offer

• Competitive salary ranging from $85,000 to $145,000 per year.
• Equity awards equal to the starting base salary.
• Attractive annual leave entitlement including birthday and work anniversary.
• 401(k) plan with employer match.
• Company-sponsored group health, dental, vision, and life/disability insurance.
• Flexible work hours and remote setup.
• Internal mobility program for career growth.