Care Management Coordinator - Remote Opportunity

About the Role

High Desert Medical Group is seeking a full-time Care Management Coordinator to join our dedicated team. This remote position is perfect for individuals who are passionate about providing exceptional support in healthcare. As a Care Management Coordinator, you will play a vital role in assisting our Care Management Team, including Acute Case Managers and Complex Case Managers, ensuring that our patients receive the best possible care.

What You'll Do

• Demonstrate care, compassion, concern, and courtesy when interacting with internal and external customers.
• Answer phones, transfer calls, and take messages with appropriate telephone etiquette.
• Perform clerical duties such as copying, filing, and preparing mail for distribution.
• Enter new patients into NextGen and distribute faxes to appropriate parties.
• Call physicians' offices for appointment scheduling as needed.
• Complete Excel reports when necessary and perform other duties as assigned.

Requirements

• High school diploma or equivalent; relevant experience in healthcare or administrative roles preferred.
• Strong communication skills and ability to demonstrate empathy in patient interactions.
• Proficiency in Microsoft Office Suite, especially Excel.
• Experience with electronic health records (EHR) systems, preferably NextGen.
• Ability to multitask and manage time effectively in a fast-paced environment.

Nice to Have

• Previous experience in a care management or case management role.
• Knowledge of medical terminology and healthcare processes.
• Familiarity with patient scheduling and appointment management.

What We Offer

• Competitive hourly pay ranging from $21.00 to $28.00, based on experience.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) eligibility with company match.
• Paid time off benefits including vacation, sick time, and parental leave.
• Potential for sign-on bonuses and discretionary awards.