Working Student in Account Management - 100% Remote
About the Role
We are looking for a Working Student in Account Management - 100% Remote to join our dynamic team at Digistore24. This internship offers a unique opportunity to enter the field of Client Relations while working remotely for one of Germany's top IT companies. As a working student, you will engage with customers, assist in product evaluations, and manage projects while developing your skills in online marketing and social media.
What You'll Do
- Engage empathetically with customers to resolve issues and enhance satisfaction.
- Evaluate products based on quality criteria to ensure they meet customer needs.
- Assist in account management projects, contributing to the overall success of the team.
- Support customer inquiries and provide timely responses to enhance customer experience.
- Develop expertise in online marketing and software applications relevant to our services.
- Work 100% remotely with flexible hours that accommodate your studies.
- Participate in team events to foster professional relationships and collaboration.
- Receive ongoing support from experienced team members to guide your development.
Requirements
- Strong verbal and written communication skills in English.
- Ability to analyze data and interpret results effectively.
- Genuine interest in modern technology and online marketing.
- Self-motivated and reliable in a remote work setting.
- Detail-oriented with a focus on accuracy in all tasks.
- Willingness to learn and adapt in a fast-paced environment.
Nice to Have
- Previous experience in customer service or account management.
- Familiarity with online marketing tools and social media platforms.
- Basic understanding of project management principles.
What We Offer
- 100% remote work with a stable internet connection.
- Work up to 170 days a year from EU countries.
- Access to coworking spaces up to 3 days a week.
- 24 vacation days per year based on a 5-day work week.
- Personalized development plans based on your strengths.
- Flat hierarchies and quick decision-making processes.
- Modern equipment provided for remote work.
- Collaborative international team culture with ownership and responsibility from day one.
- Flexible working hours to accommodate your studies.
This internship offers a fantastic opportunity for students to gain hands-on experience in account management while working remotely. Enjoy flexible hours and a supportive team environment.
Who Will Succeed Here
Proficient in data analysis tools such as Google Analytics and Excel, enabling effective tracking and reporting of customer engagement metrics.
Self-motivated and organized, with the ability to manage multiple projects simultaneously while working remotely, ensuring deadlines are met without direct supervision.
Eager to learn and adapt in the fast-paced tech environment, demonstrating a proactive approach to understanding online marketing trends and social media strategies.
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