Technical Writer Intern - Summer 2026 (Remote)
About the Role
Join ServiceNow as a Technical Writer Intern for Summer 2026 and embark on an exciting journey to enhance your skills in technical writing while working remotely. This internship offers a unique opportunity to learn and grow in a collaborative environment, making a significant impact on our documentation processes.
What You'll Do
- Create product documentation for end users and system administrators, ensuring clarity and accuracy.
- Learn to author in various environments, primarily using DITA/XML.
- Research and write technical content, collaborating closely with multiple development teams in an Agile environment.
- Conduct peer reviews of documentation to maintain high standards of quality.
- Engage with other information developers to produce various deliverables.
- Participate in executive speaker series and career development workshops to enhance your professional growth.
- Get involved in philanthropic efforts and team-building activities to foster a sense of community.
- Access online learning resources and receive guidance from a dedicated Summer Coach.
Requirements
- Pursuing a Bachelor’s or Master’s degree in relevant fields.
- Able to work full-time for 12 weeks during the summer.
- Ability to provide a solid writing sample showcasing your skills.
- Experience in markup languages such as DITA, HTML, XML, or SGML.
- Strong writing skills with the ability to explain technical concepts clearly.
- Collaborative interaction with diverse peers is essential.
- Experience in integrating AI into work processes is a plus.
Nice to Have
- Familiarity with Agile methodologies.
- Previous internship experience in technical writing or related fields.
- Basic knowledge of software development processes.
What We Offer
- Base pay of $24.48 - $31.39 per hour, competitive for an internship.
- Equity and variable compensation when applicable.
- Health plans including flexible spending accounts.
- 401(k) Plan with company match to help you save for the future.
- Employee Stock Purchase Plan (ESPP) for additional financial benefits.
- Flexible time away plan and family leave programs to support work-life balance.
- Remote work flexibility, allowing you to work from anywhere.
This Technical Writer Intern position at ServiceNow offers a unique opportunity to gain hands-on experience in technical writing while working remotely. With competitive pay and a supportive learning environment, this internship is ideal for students looking to kickstart their careers.
Who Will Succeed Here
Proficient in DITA and XML, with a solid understanding of HTML for creating structured documentation that aligns with ServiceNow's technical standards.
Self-motivated and organized, able to manage multiple documentation projects remotely while adhering to Agile methodologies and deadlines.
Eager to learn and adapt, with a growth mindset focused on receiving constructive feedback to continuously improve writing and technical skills.
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