Team Lead, Sales - Retail Management

About the Role

We're hiring a Team Lead, Sales to join our dynamic team at Crocs, Inc. This position offers a unique opportunity to make a real impact in a fast-paced retail environment. As a Team Lead, you will play a crucial role in enhancing consumer experiences and driving sales performance. This is a full-time position located in Carlsbad, California, where you will work closely with a passionate team dedicated to delivering exceptional service.

What You'll Do

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns while consistently demonstrating the core values of Crocs, Inc.
• Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives.
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.

Requirements

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays, and extended hours.
• Desire to succeed in a high growth, fast-paced retail environment.
• Ability to move merchandise with appropriate equipment to and from backroom and sales floor.
• Ability to lift 30 pounds or more with assistance.
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store.

What We Offer

• Competitive hourly wage of $19.00 - $24.00, based on experience.
• Participation in a company incentive program.
• Opportunities for career growth and development.
• A diverse and inclusive work environment.
• Ongoing training and support to enhance your skills.

Join us as a Team Lead, Sales at Crocs, Inc. and be part of a team that values creativity, collaboration, and customer satisfaction. Apply now to make a difference in the retail industry!