Systems Administrator (Remote Option) - Join Lingoda's IT Team

About the Role

We are seeking a Systems Administrator (Remote) to join our team at Lingoda. As a Systems Administrator, you will play a crucial role in enabling a smart and smooth working environment for all Lingodies while ensuring excellent IT support. This position allows for a blend of remote work and in-office presence in Berlin, Germany.

What You'll Do

• Purchase, configure, and maintain laptops (Mac and Windows) for our employees.
• Manage account administration and account management including Google Workspaces, Microsoft Azure AD, Slack, Zoom, and Asana.
• Oversee IT onboarding and offboarding processes.
• Maintain and support office IT hardware including printers, scanners, Wi-Fi, meeting rooms, and cabling.
• Serve as the first contact point for all hardware and software-related inquiries from Lingodies.
• Collaborate with new and existing IT suppliers to set up and renew contracts, source new software, and order equipment.
• Promote IT security practices among employees and enhance our IT security procedures.
• Keep the IT Wiki and user guides up to date and relevant.
• Cooperate with stakeholders from other departments (HR, Office Management, IT Security, and Network Analyst) to complete company projects.

Requirements

• 2+ years of experience in a similar position as a Systems Administrator.
• A degree as an IT specialist in system integration or comparable training, or a university/technical college degree in computer science.
• Strong knowledge of hardware setup, maintenance, and troubleshooting.
• Excellent customer service skills in IT support.
• Proficiency in MS Office or Google Workspaces (Word, Excel, PowerPoint, Gmail).
• Experience in IP networks administration.
• Familiarity with Microsoft products, Azure Active Directory, Intune, and iOS.
• Exceptional troubleshooting and organizational skills.
• Very good English skills (spoken and written).

Nice to Have

• Experience with cloud technologies and security practices.
• Knowledge of additional languages.
• Experience in a multicultural work environment.

What We Offer

• Approachable leaders and transparent communication - every voice counts at Lingoda!
• Company events and a team that enjoys socializing, with budgets for team-building activities.
• An inclusive environment with great team spirit and a passion for languages.
• A well-structured and exciting onboarding process to set you up for success!
• The possibility to work remotely or in our office located in the heart of Berlin.
• Learning and development opportunities.
• Free access to our language classes.
• Mental health programs and corporate benefits including pension funds.
• 30 vacation days per year.
• Free snacks and drinks at the office.
• Modern hardware necessary for your work.
• Flexible working hours.