Talantix.io
Coinbase•10.03.26
AI SCORE 8.5

Software Engineer - Customer Agent Interactions System (Remote)

$359K/year
RemoteFinTech
Golang•SQL•NoSQL•Kafka•AWS•Kubernetes•Terraform•Github-action•OpenAI•ChatGPT

About the Role

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. We are seeking a passionate Software Engineer to join our Customer Agent Interactions System team and help build the future of the global financial system. This Software Engineer role is remote, allowing you to work from anywhere in Brazil while contributing to our ambitious goals.

What You'll Do

  • Build new services to meet critical business needs using Golang.
  • Support team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging, and scaling.
  • Collaborate with engineers, security, designers, product managers, and senior leadership to turn product and technical vision into a tangible roadmap every quarter.
  • Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains.
  • Communicate effectively across the company with both technical and non-technical leaders.
  • Participate in on-call production support rotations.

Requirements

  • At least 3 years of experience in software engineering, focusing on web applications and user-facing features.
  • Experience in building, scaling, and maintaining production services with a service-oriented architecture.
  • Proficiency in Go and experience with large-scale, high-traffic platforms.
  • Knowledge of rate limiters, caching, metrics, logging, and debugging.
  • Familiarity with event-driven architectures (Kafka, MQ, etc.) and proficiency in SQL or NoSQL databases.

Nice to Have

  • Experience with Ruby, Python, or SaaS platforms.
  • Familiarity with AI/ML applications using OpenAI/ChatGPT or similar technologies.
  • Experience with AWS, Kubernetes, Terraform, and GitHub Actions.

What We Offer

  • Competitive salary of R$359.200 BRL annually.
  • Bonus eligibility and equity options.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • Flexible remote work environment with opportunities for in-person collaboration.
  • Supportive team culture focused on continuous learning and high ownership.
Why This Job8.5 of 10

This Software Engineer role at Coinbase offers a unique opportunity to work remotely while contributing to innovative customer interaction systems in the FinTech space.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Proficient in Golang with hands-on experience in building scalable microservices, particularly in a cloud-native environment using AWS and Kubernetes.

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Strong understanding of event-driven architecture and experience with Kafka for real-time data processing, ensuring seamless interaction within the Customer Agent Interactions System.

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Adaptable mindset with a focus on continuous learning, particularly around AI technologies like OpenAI and ChatGPT, to enhance customer interactions and improve system efficiency.

Learning Resources

→Golang: The Complete Developer's Guidecourse
→Learn SQL Basics for Data Sciencecourse
→Getting Started with Kubernetesguide

Career Path

Software Engineer - Customer Agent Interactions System(Now)→Senior Software Engineer - Customer Experience Systems(1-2 years)→Lead Software Engineer - AI and Customer Systems(3-5 years)

Market Overview

Market Size 2024
$1.2B
Annual Growth
23.5%
AI Adoption
45%
Investment
+150%
Labour Demand
+30%
Avg Salary
$120K

Skills & Requirements

Required
GolangSQLNoSQL
Growing in Demand
Microservices ArchitectureCloud Native DevelopmentData Engineering
Declining
Java EERuby on Rails

Domain Trends

Rise of Microservices
Over 60% of new applications are being developed using microservices architecture, allowing for better scalability and maintainability.
Increased Adoption of Serverless Computing
The serverless computing market is projected to grow by 28% annually, with Golang being a preferred language for serverless applications.
Integration of AI in Customer Interactions
Approximately 50% of customer interactions are expected to be powered by AI technologies like ChatGPT by 2025, enhancing user experience and operational efficiency.

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