Site Reliability Engineer - Remote Position at Polygon Labs

About the Role

We are seeking a talented Site Reliability Engineer to join our team at Polygon Labs. This remote Site Reliability Engineer position offers a unique opportunity to work with cutting-edge blockchain technology and contribute to the reliability of our production infrastructure.

Your Responsibilities

• Monitor production systems, alerts, dashboards, and logs across Polygon networks.
• Assist with incident detection, triage, escalation, and resolution under the guidance of senior engineers.
• Support on-call and operational coverage through structured rotations, with training and mentorship.
• Maintain and improve runbooks and standard operating procedures.
• Assist with routine operational tasks such as service restarts, upgrades, and configuration changes.
• Help maintain and improve monitoring, logging, and alerting systems.
• Collaborate with protocol, product, and cross-functional teams to understand production issues and user impact.
• Participate in post-incident reviews and contribute to root-cause analysis documentation.

What You'll Need

• A foundational understanding of Linux systems, processes, and basic networking concepts.
• Familiarity with at least one scripting or programming language, such as Python, Bash, or Go.
• An interest in site reliability, monitoring, and operating production infrastructure.
• Clear written and verbal communication skills, with a willingness to ask questions and learn.
• The ability to remain calm, methodical, and responsive during incidents or operational events.

Preferred Qualifications

• Exposure to cloud platforms such as AWS or GCP.
• Familiarity with containerization or orchestration technologies, including Docker or Kubernetes.
• Basic understanding of blockchain or Web3 concepts.
• Experience with monitoring and observability tools such as Grafana, Prometheus, Datadog, or ELK-based stacks.

What We Offer

• Remote-first global workforce.
• Industry-leading Medical, Dental, and Vision health insurance.
• Company matching 401k with 3% match.
• $1,500 Home Office Set Up Allowance.
• $200 Annual Book Allowance Program.
• $75 Monthly internet or phone reimbursement.
• Flexible Time Off.
• Company-issued laptop.

Join us as a Site Reliability Engineer and be part of a team that is shaping the future of blockchain technology. This remote Site Reliability Engineer role is perfect for those looking to grow their skills in a collaborative and mentorship-driven environment.