Senior ServiceNow Developer - Remote Position with DHS Clearance
About the Role
We are seeking a Senior ServiceNow Developer to join our dynamic team in a fully remote capacity. This role requires a candidate with a DHS Public Trust Clearance, who will play a crucial role in enhancing our IT service management capabilities. As a Senior ServiceNow Developer, you will be responsible for designing, implementing, and maintaining ServiceNow solutions that meet the needs of our clients.
What You'll Do
- Develop and customize ServiceNow applications and modules to enhance functionality and user experience.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Implement best practices for ServiceNow development, ensuring high-quality code and documentation.
- Provide technical mentoring to junior developers and support team members in troubleshooting issues.
- Participate in Agile development processes, contributing to sprint planning and retrospectives.
- Integrate ServiceNow with other applications using REST APIs and data integration techniques.
- Manage ITSM processes, including incident, problem, change, and asset management.
- Continuously improve existing ServiceNow solutions based on user feedback and industry trends.
Requirements
- 5+ years of experience as a ServiceNow Developer, with a focus on ITSM solutions.
- Strong knowledge of JavaScript, ServiceNow APIs, and application development.
- Experience with Agile methodologies and project management.
- Proven ability to work independently in a remote environment.
- Excellent communication and problem-solving skills.
- Must possess a DHS Public Trust Clearance or be eligible to obtain one.
Nice to Have
- Experience with Pega or other ITSM tools.
- Familiarity with IT Asset Management (ITAM) and lifecycle management.
- Knowledge of PHP and data integration techniques.
What We Offer
- 15 PTO days and 11 paid holidays.
- Comprehensive medical, dental, and vision insurance.
- Disability coverage with 100% premium support.
- 401k program with matching contributions.
- Access to training and professional development programs.
- Flexible work arrangements to promote work-life balance.
This Senior ServiceNow Developer role offers a competitive salary, remote flexibility, and comprehensive benefits, making it an attractive opportunity for experienced developers.
Who Will Succeed Here
Proficient in ServiceNow development with extensive experience in implementing ITSM solutions, particularly in configuring and customizing ServiceNow modules to enhance functionality.
Strong understanding of REST API integrations, demonstrating the ability to connect ServiceNow with other systems and databases, ensuring seamless data flow and real-time updates.
Experience working in an Agile environment, showcasing the ability to adapt quickly to changing project requirements and collaborate effectively with cross-functional teams in a fully remote setup.
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