About the Role

We are seeking a Senior MS Dynamics Architect to join our team remotely. As a key player at SingleStone, you will lead the design and implementation of Microsoft Dynamics 365 solutions, focusing on scalable and user-centered architecture. This role is pivotal in driving client success and simplifying complexity in CRM implementations.

What You'll Do

  • Lead the architecture and design of Dynamics 365 solutions, ensuring they are reliable and intuitive.
  • Collaborate with clients to understand their business needs and translate them into effective technical solutions.
  • Deliver impactful CRM platforms that provide long-term value and enhance user experience.
  • Adapt to evolving client requirements and navigate ambiguous environments with confidence.
  • Explore new capabilities within Dynamics 365 and the Power Platform to unlock additional value for clients.
  • Architect maintainable and scalable solutions while upholding security and data governance best practices.
  • Coach and guide team members to elevate technical delivery and foster a collaborative environment.
  • Communicate complex CRM concepts clearly to both technical and non-technical stakeholders.

Requirements

  • 7+ years of experience with Microsoft Dynamics CRM, including architecture, configuration, customization, and integration.
  • Deep understanding of Dynamics 365 modules, particularly in Customer Service, Sales, and Customer Insights.
  • Proven ability to lead enterprise CRM projects and implement best practices.
  • Excellent communication and consulting skills, engaging effectively with diverse stakeholders.
  • Familiarity with the Power Platform (Power Automate, Power Apps) and Azure services.
  • A collaborative mindset with a strong drive to learn and grow in the field.

Nice to Have

  • Experience in Field Service solutions within Dynamics 365.
  • Knowledge of data modeling and CRM integrations.
  • Previous experience in coaching or mentoring team members.

What We Offer

  • Competitive salary range of $130,000 - $160,000 per year.
  • Fully remote work environment with flexible hours.
  • Opportunities for professional growth and development.
  • Collaborative team culture that values diverse perspectives.
  • Access to modern tools and technologies to enhance your work experience.
Why This Job8.5 of 10

This Senior MS Dynamics Architect role at SingleStone offers a unique opportunity to lead impactful CRM solutions in a fully remote environment. With a competitive salary and a focus on professional growth, it's an attractive position for experienced professionals.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Expertise in Microsoft Dynamics 365 architecture with a strong understanding of CRM system design principles, ensuring solutions are scalable and user-centered.

Proficiency in Azure Services and Power Platform, enabling seamless integration and data governance within Dynamics 365 environments, essential for optimizing client experiences.

A proactive and self-motivated mindset suited for remote work, with strong problem-solving skills to tackle complex CRM implementation challenges independently.

Learning Resources

Microsoft Dynamics 365 Documentationguide

Career Path

Senior MS Dynamics Architect(Now)Dynamics 365 Solutions Director(1-2 years)Chief Technology Officer (CTO)(3-5 years)

Market Overview

Market Size 2024
$10.5B
Annual Growth
12.5%
AI Adoption
45%
Investment
+30%
Labour Demand
+25%
Avg Salary
$130K

Skills & Requirements

Required
Microsoft Dynamics 365CRM ArchitecturePower Platform
Growing in Demand
Microsoft Power BIAzure DevOpsData Analytics
Declining
On-Premise CRM SystemsSAP CRM

Domain Trends

Increased Integration with AI
Organizations are increasingly integrating AI capabilities into Microsoft Dynamics 365, with a 40% rise in companies adopting AI-enhanced CRM features to automate customer interactions.
Shift to Cloud Solutions
The cloud-based CRM market is expected to grow by 15% annually, with Microsoft Dynamics 365 leading due to its seamless integration with Azure services.
Focus on Data Governance
With stricter data regulations, 60% of businesses are prioritizing data governance within their CRM systems, driving demand for professionals skilled in data management and compliance.

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