Senior Content Designer - Mobile Product & AI Experiences

About the Role

Join us as our Senior Content Designer for Mobile Product, Loyalty & AI Experiences. This remote position offers an exciting opportunity to work with a leading digital retail savings platform. As a Senior Content Designer, you will play a pivotal role in shaping user experiences by creating engaging content that drives loyalty and enhances AI-assisted shopping experiences. This role is embedded within a cross-functional product team, where you will collaborate with product, design, and engineering teams to ensure that complex content is communicated clearly and effectively.

What You'll Do

• Own content across core mobile experiences, including onboarding, loyalty wallet, discovery feeds, agentic search/chat, and in-app browser guidance.
• Design content as a system: create scalable patterns, microcopy, and guidance rather than one-off strings.
• Translate complex mechanics into clear, user-centric language that enhances the user experience.
• Partner closely with Product, Design, and Engineering in weekly decision loops and delivery sprints.
• Collaborate in Figma and contribute to shared design systems to ensure consistency.
• Support experimentation by defining testable content hypotheses tied to engagement, conversion, and retention.

Requirements

• 4–7 years of experience in Content Design or UX Writing for consumer digital products.
• Proven track record of shipping mobile apps (iOS and/or Android) at scale.
• Experience with commerce, loyalty, fintech, or data-heavy products is preferred.
• Strong microcopy, UX writing, and content systems thinking skills.
• Ability to explain complex value simply and credibly, ensuring accessibility-aware language and patterns.

Nice to Have

• Full-stack UX instincts, contributing to flows, states, and interaction logic.
• Experience working closely with engineers, with React Native familiarity being a plus.
• Exposure to experimentation, analytics, or CRM tools (e.g., Braze).
• Familiarity with AI-assisted or conversational interfaces.

What We Offer

• 100% remote work with flexible arrangements.
• Opportunity to work with a global consulting firm recognized for its innovative approach.
• Culture of autonomy, mastery, inclusion, and continuous learning.
• Be part of a high-performing team that celebrates successes together.
• Competitive salary and benefits package.

Apply now and show us you have what it takes to drive impactful design strategies with Modus Create!