Senior Business Analyst - Remote Opportunity

About the Role

Join Netcompany as a Senior Business Analyst in a remote capacity and be at the forefront of technology innovation. As one of the fastest-growing technology companies, we are disrupting the marketplace and revolutionizing how businesses operate. This Senior Business Analyst role offers you the opportunity to collaborate with a dynamic delivery team, including Product Owners, Service Designers, and Architects, to understand client needs and design effective solutions.

What You'll Do

• Collaborate with delivery teams to refine scope and requirements, aligning priorities and backlogs.
• Produce various artifacts including Process Flows, Customer Journey Maps, and User Stories.
• Conduct user testing and participate in Show & Tells for stakeholders.
• Assist in preparing for assurance and quality gates, ensuring timely delivery of high-quality outputs.
• Document outcomes in clear, understandable language, showcasing your analytical skills.

Requirements

• Demonstrable experience working in Agile Delivery teams.
• Proven experience as a Business Analyst in the UK Public Sector.
• Familiarity with ServiceNow or similar helpdesk platforms is highly beneficial.
• Experience in conducting business process reviews and mapping current state processes.
• Strong stakeholder management and relationship-building skills.

Nice to Have

• Experience with tools such as Confluence, Jira, Visio, Mural, and Miro.
• Understanding of Service Maps and operating models.
• Experience in process modeling and customer journey mapping.

What We Offer

• Hybrid working model with flexible working hours.
• 25 days of holiday and private medical healthcare via Vitality.
• Pension contributions and life assurance.
• Support for professional certifications as part of learning and development.
• A range of retail discounts to enhance your lifestyle.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Join us and be part of a team that values agility and flexibility, enabling everyone to contribute their best.