Talantix.io
Outreach•10.03.26
AI SCORE 8.5

Senior Backend Software Engineer - AI-Powered Support Platform

$90K–$120K/year
RemoteAI/Big Data
Python•Restful-api•AWS•Azure•GCP•NoSQL•Data Modeling•Async Processing•Message Queues

About the Role

We are seeking a Senior Backend Software Engineer to join our team remotely. In this Senior Backend Software Engineer remote position, you will leverage AI and cutting-edge technologies to empower our Technical Support Engineers (TSEs) to deliver excellent customer service at scale. You will design, build, and own backend features for an AI-powered support troubleshooting platform.

What You'll Do

  • Design, build, and maintain backend services using Python.
  • Own features end-to-end, from design through implementation and production support.
  • Build and evolve RESTful APIs used by frontend, 3rd party integrations, and internal consumers.
  • Implement pipelines to ingest and process unstructured and semi-structured data, including email content, chat transcripts, and call or meeting transcripts.
  • Contribute to GenAI workflows such as retrieval, summarization, and reasoning.
  • Break down ambiguous requirements into incrementally deliverable solutions.
  • Identify performance bottlenecks and scalability concerns early.
  • Respond to changing requirements efficiently and responsibly.

Requirements

  • 4-6 years of backend software engineering experience.
  • Strong hands-on experience building backend systems in Python.
  • Experience designing and consuming RESTful APIs.
  • Good understanding of relational databases and NoSQL databases and data modeling.
  • Experience working with distributed or service-oriented systems.
  • Familiarity with cloud environments (AWS, Azure, or GCP).
  • Experience working in teams that practice code reviews, continuous integration, and deployment.
  • Ability to independently own features and deliver them to production.

Nice to Have

  • Experience working with unstructured data at scale.
  • Exposure to GenAI / LLM-based systems.
  • Experience with async processing, message queues, or background jobs.
  • Experience building internal platforms or productivity tools.

What We Offer

  • Competitive salary and benefits package.
  • Remote work flexibility.
  • Opportunities for professional growth and development.
  • Collaborative and innovative team environment.
  • Access to cutting-edge technologies and tools.

Join us as a Senior Backend Software Engineer remote and be part of a team that is dedicated to improving customer experiences through technology.

Language Requirements
EnglishC1
BasicIntermediateAdvancedNative
Why This Job8.5 of 10

This Senior Backend Software Engineer role offers a unique opportunity to work with AI technologies in a remote setting, enhancing customer support solutions.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in Python and experienced in building RESTful APIs, with a strong understanding of asynchronous processing and message queues to handle high-volume data transactions efficiently.

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Self-motivated and disciplined to thrive in a remote work environment, demonstrating strong time management skills and the ability to collaborate effectively across different time zones.

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Hands-on experience with cloud platforms such as AWS, Azure, or GCP, combined with a solid understanding of NoSQL databases and data modeling techniques to enhance the AI-powered troubleshooting capabilities.

Learning Resources

→Python for Data Science and Machine Learning Bootcampcourse
→AWS Documentationguide
→Understanding RESTful APIs: What They Are and How to Use Themarticle

Career Path

Senior Backend Software Engineer - AI-Powered Support Platform(Now)→Lead Backend Engineer(1-2 years)→Engineering Manager(3-5 years)

Market Overview

Python Market Size 2024
$25B
Annual Growth (Python Ecosystem)
10.2%
AI Adoption in Software Development
50%
Investment in AI-Powered Platforms
+120%
Labour Demand for Python Developers
+30%
Avg Salary for Senior Backend Engineers
$135K

Skills & Requirements

Required
PythonRestful-apiAWS
Growing in Demand
Machine LearningDockerGraphQL
Declining
PHPRuby on Rails

Domain Trends

Rise of AI-Driven Development
The integration of AI tools in backend development is growing, with 50% of developers adopting AI solutions to enhance productivity and code quality.
Shift to Cloud-Native Architectures
Over 70% of organizations are migrating to cloud-native architectures, emphasizing the need for skills in AWS, Azure, and GCP for backend development.
Increased Demand for Asynchronous Processing
Asynchronous programming is becoming crucial, with a 40% rise in job postings requiring async processing skills due to the growing need for scalable applications.

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