Retail Travel Advisor - Remote Opportunity

About the Role

Join TUI as a Retail Travel Advisor in a remote capacity, where you’ll become a destination expert and help create unforgettable holiday experiences for our customers. This Retail Travel Advisor remote role offers a unique opportunity to work in a dynamic environment while putting customers at the heart of our business.

What You'll Do

• Inspire customers and colleagues with your passion for travel while achieving sales objectives.
• Engage with customers both face-to-face and virtually, ensuring exceptional service.
• Utilize various systems and technology to enhance customer experiences and knowledge.
• Investigate and resolve customer inquiries and complaints confidently.
• Work a varied shift pattern, including weekends and bank holidays, to meet customer needs.

Requirements

• Excellent customer service skills with a genuine passion for exceeding expectations.
• Strong dedication to achieving goals and sales targets.
• Able to prioritize multiple tasks in a fast-paced environment.
• Adaptable to change and new ways of working.
• Effective communication and teamwork skills.

Nice to Have

• Previous experience in a retail or customer service role.
• Knowledge of travel products and services.

What We Offer

• Starting salary of £13.09 per hour, translating to approximately £27,300 annually.
• Commission scheme for exceeding sales targets.
• Fantastic holiday benefits, discounts, and special offers.
• Health and Wellbeing support across various areas.
• Investment in your development and career progression.
• Pension scheme and life assurance.