Remote Solutions Engineer - Commercial Focus
About the Role
We're hiring a Remote Solutions Engineer to join our dynamic team at Tailscale. As a Remote Solutions Engineer, you will play a critical role in driving new business for our commercial customers. This position requires a blend of technical expertise in networking and security along with strong sales acumen. You will partner closely with Account Executives to co-own a book of business and act as a trusted advisor to our customers.
What You'll Do
- Collaborate with Account Executives to identify, qualify, and close new commercial customer opportunities.
- Lead technical discovery sessions, solution architecture, demos, and proof of concepts (POCs) to accelerate decision-making.
- Guide complex multi-stakeholder deals, ensuring alignment between technical and business objectives.
- Provide structured feedback to shape the product roadmap and go-to-market strategy.
- Build scalable enablement resources, demo environments, and solution blueprints for the Solutions Engineering team.
Requirements
- 4-5+ years in a customer-facing Solutions Engineer or Solutions Architect role within networking or security software.
- Proven experience co-owning pipeline and influencing quota outcomes with Sales.
- Deep understanding of zero-trust networking, secure connectivity, and IAM integrations (SSO, SAML, OIDC).
- Hands-on architecture experience with AWS, GCP, and/or Azure.
- Strong networking fundamentals (TCP/IP, DNS, routing, firewalls) and troubleshooting skills.
- Excellent communication skills, capable of translating technical features into business value.
- Experience thriving in high-growth or startup environments.
What We Offer
- Competitive salary range of $201,000 — $268,000/year.
- Equity as part of the compensation package.
- Comprehensive benefits including health, dental, and vision coverage.
- Remote work flexibility allowing you to work from anywhere in Canada.
- A collaborative and inclusive work environment.
This Remote Solutions Engineer position at Tailscale offers a competitive salary and the opportunity to work in a dynamic, fully remote environment. You'll play a key role in driving new business and shaping product direction.
Who Will Succeed Here
Proficient in cloud platforms such as AWS, GCP, and Azure, with hands-on experience in implementing Zero Trust Networking principles to ensure secure access for commercial clients.
Self-motivated and proactive in a remote work environment, able to manage time effectively and engage with clients through virtual meetings to present complex technical solutions clearly.
Strong analytical mindset with a focus on problem-solving, capable of integrating IAM solutions and security software into diverse client environments while understanding their unique business needs.
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