Talantix.io
INNIO•06.03.26
AI SCORE 8.2

Remote Field Service Technician - Warranty/​Repair

$70K–$90K/year
RemoteEnergy Sector
Mechanical Skills•Electrical Knowledge•Troubleshooting•EHS Compliance•Oracle ERP•Customer Service•Analytical Skills

About the Role

We are seeking a Remote Field Service Technician to join our dynamic team. This role involves providing warranty and repair services for cutting-edge technology in the energy sector. As a Remote Field Service Technician, you will play a crucial role in ensuring customer satisfaction through effective troubleshooting and maintenance of equipment.

What You'll Do

  • Perform warranty and repair services on various energy sector equipment remotely.
  • Utilize your mechanical and electrical knowledge to troubleshoot and resolve issues effectively.
  • Provide technical assistance and support to customers, ensuring high levels of customer satisfaction.
  • Collaborate with a team of experienced technicians to improve service delivery and operational efficiency.
  • Maintain compliance with EHS regulations and quality management standards.
  • Document service activities and maintain accurate records using Oracle ERP systems.
  • Participate in ongoing professional development and training opportunities.
  • Contribute to a supportive work environment focused on safety and compliance.

Requirements

  • 2-5 years of experience as a Field Service Technician or in a similar role.
  • Strong mechanical and electrical skills, with a solid understanding of troubleshooting techniques.
  • Experience with PLCs and electronics technology.
  • Excellent analytical skills and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Strong communication skills to effectively interact with customers and team members.
  • Knowledge of safety regulations and EHS compliance.
  • Familiarity with Oracle ERP systems is a plus.

Nice to Have

  • Experience in the energy sector or with gas engines.
  • Certifications in mechanical or electrical engineering.
  • Previous experience in customer service roles.

What We Offer

  • Competitive salary and benefits package.
  • Opportunity to work with cutting-edge technology in the energy sector.
  • Supportive work environment with a focus on safety and compliance.
  • Opportunities for professional development and training.
  • Work with a team of experienced technicians.
Why This Job8.2 of 10

This Remote Field Service Technician role offers a competitive salary and the chance to work with advanced technology in a supportive environment.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Proficient in mechanical and electrical troubleshooting with hands-on experience using diagnostic tools, such as multimeters and oscilloscopes, to quickly identify and resolve issues in energy sector equipment.

→

Self-motivated and disciplined in a remote work environment, demonstrating strong time management skills to prioritize tasks and deliver timely service to customers without direct supervision.

→

Analytical mindset with a background in EHS compliance, ensuring safety standards are met during service operations and capable of using Oracle ERP for tracking service requests and inventory management.

Learning Resources

→Mechanical Engineering Basicsarticle
→Electrical Engineering Fundamentalscourse
→Oracle ERP Cloud Documentationguide

Career Path

Remote Field Service Technician - Warranty/Repair(Now)→Field Service Engineer(1-2 years)→Senior Field Service Manager(3-5 years)

Market Overview

Market Size 2024
$45B
Annual Growth
6.5%
AI Adoption
35%
Investment in Field Service Tech
+25%
Labour Demand for Technicians
+15%
Avg Salary for Field Service Technicians
$60K

Skills & Requirements

Required
Mechanical SkillsElectrical KnowledgeTroubleshooting
Growing in Demand
IoT IntegrationData AnalysisAdvanced Troubleshooting Techniques
Declining
Basic Mechanical RepairAnalog Electrical Systems

Domain Trends

Rise of IoT in Field Service
Over 50% of field service organizations are adopting IoT technologies to enhance service delivery and predictive maintenance.
Increased Focus on EHS Compliance
80% of companies are prioritizing Environmental, Health, and Safety compliance in their service operations, leading to a demand for technicians skilled in EHS protocols.
Shift towards Remote Support
By 2025, it is projected that 70% of field service calls will be resolved remotely, driving the need for technicians with strong digital communication skills.

Industry News

Loading latest industry news...

Finding relevant articles from the last 6 months

All job postings are automatically gathered by algorithms. We do not review or verify listings, be careful when applying and do not sign-in with iCloud or Google services.